Easymobile are withdrawing from the UK market (merged)

anterminator

grr got 2 sims from easymobile, one had £84 and another had £40... gotta use them up somehow in the next month! Would be good if it is possible to transfer this promo credit to spend on something else, but I suppose I'll have to enter compo with it.

Oh btw, I got my cashback today. Only got £11 plus £8, when they promised £20 each... not very happy

sopplayer

sorry not a grabbit but i thought as some grabbit peeps may have bought from easy mobile it would be important to post on here

looks like its shut down :eek:

https://www.easymobile.com/selfcare/index.html

mac1611

I know there are going to be huge discussions about this but does anyone know in a knutshell what will happen to credit on payg phones?

derekwilliams

mac1611 wrote:

I know there are going to be huge discussions about this but does anyone know in a knutshell what will happen to credit on payg phones?

You should receive an email that explains it all...

sopplayer

mac1611 wrote:

I know there are going to be huge discussions about this but does anyone know in a knutshell what will happen to credit on payg phones?

Q. What will I receive a refund for?
A. If your account is showing a credit balance upon closure, and you have supplied your bank account details, you will receive a refund for the following to-ups:

Credit/Debit Card payments
E Vouchers (that have been added to your account balance)
The following Top Up methods are non refundable:

Join Up Airtime Bonus
Recommend a Friend Airtime bonus
Airtime Vouchers (when purchased with a handset)
E Vouchers that have NOT been added to your account balance
Bonus Texts or Minutes.

Loopy_Lobes

Oh what a pain in the bum, I bought a phone for myself and my son 2 months ago with £30 credit on each. We've both got over £25 of it left as we only use them for emergencies and it looks like we'll have to spend the lot or lose it.

kai666

website says they are refunding top ups from december 20th though there is a list of exemptions like credit that came with the phone or purchased with the phone

satan666wayne

sopplayer wrote:

sorry not a grabbit but i thought as some grabbit peeps may have bought from easy mobile it would be important to post on here

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Why not post in the Silver Savers as well just in case any over 50's bought from them.

Here is the link to the mobile thread http://forums.moneysavingexpert.com/showthread.html?t=303947

webuserisme

My son has gone £6.50 into the red with his phone. I wonder what happens now?

neil40

I dont think Fresh can be used internationally or to call international numbers from the uk?

Seems good offer though- more free credit!!.

I had a feeling something was going to happen- no lucky days for a couple of months, new customers were no longer getting any free credit etc............Neil