Batter down your mobile contract cost

Trist_3

danjaq2004 wrote:

I took out another number (line) with Orange last year and benefitted from a new connection deal, so you could certainly do that. Then you could give notice on your current line. As for the mobile number PAC to another Orange number, sure, I don't see why not :-)

I phoned up the company that I'm thinking of taking out a new Orange contract with & asked about transferring my old number with the PAC onto the new deal. They said they couldn't do it from one network to the same again (not sure if this applies to all cases).

I've cancelled my old Orange deal & I'm gonna take up another one with Orange again to get the freebies & 6 months free line rental via cash back :j

A bit of a faff around with having to let people know I've changed numbers, but for 6 months free line rental I can live with that inconvenience!

Thanks for all your help guys!

Trist

FJSRiDER

Trist wrote:

A bit of a faff around with having to let people know I've changed numbers, but for 6 months free line rental I can live with that inconvenience!

I thought this had been mentioned before.

Can't you get the PAC code, transfer it to a PAYG sim from another supplier, open the new Orange account and transfer the number back.....

before_hollywood

what about the 'orange value promise' or whatever it was called, they used to match any tariff that any network was offering.

voda transferred my payg number to my contract sim when i joined, i wonder if virgin will take it up next year when i join them again (they ARE the best network- shame they don't do contract- yet)

some networks will pull out all the stops to retain you, some will just wave you goodbye, i knew t-mobile did the kind of thing they did for me because the reason i signed up was down to a recommendation from a friend who renewed his contract after 12 months and kept his existing handset and got his line for £7.99 a month.
o2 used to- my ex driving instructor had been with them for years and each year she either got a new phone or lower line rental.

before_hollywood

danjaq2004 wrote:

That's a great deal 'before hollywood' - I presume that you don't call across network then / call peak?

no, it's strictly same network off peak.
same network/ landlines peak is 40p a minute and cross net peak is about 50p per minute :eek:
but £3.99 a month!!!!! :j :j

a few minutes on the phone, and cancel my insurance (it never leaves the house anyway) and i wiped £15 a month off my bills :money:

i phone peak and cross net on my other contract phone, it means i can use all my 100 minutes to do the daytime and cross net things (means i can use my main phone on my days off )

don't know what i will do when my voda contract is up, but thats 10 months away (18 month contract :rolleyes: )- wonder if i get a free upgrade after 12 months? :rotfl:

danjaq2004

I spoke to O2 and they explained that you cannot PAC in a number to a line which has been active for more than 30 days. Therefore, a PAC can only be used when you take out a new line (so also not applicable to an upgrade).

It is a shame I know, but hey - I'd rather have a great deal on an upgrade (organised through retentions dept) than keep a number and pay much more per month!

knuckledragger

Trist,
FJSRiDER is right, port your number to a PAYG (the free O2 sim being a favourite) then back again to your new contract. A fairly simple process.
As for your negotiating skills, it sounds to me like you may have come across to them as though you had already made your mind up about leaving. Your voice needs to be edged with uncertainty. It also depends on who you get to speak to on the day. Luck of the draw I'm afraid.

Iain_D

Hi All (1st post, just joined)

I tried Orange in the hope that they might be looking to upgrade me. I am on an old expired contract - 200 mins off peak for £30 though I often go double this. The best they were prepared to do was upgrade me to 260 mins anytime + 50 texts mentioning this was a match for an O2 deal.

I had a look at the O2 website - they have a £30 tariff for 300 mins anytime + 50 texts. I called Orange again who said they would NOT match this deal as it was a "promotion" and not a regular tariff. In conversation with several "retention" staff it looks like Orange refer to any package that they won't match as "promotion". Orange also insisted that the O2 package is for 18 months (no just 12!).

Orange would also not match the O2 "bring your own phone" £30 deal of 400 mins and 1000 texts p/m (with no tie in just a 30 day notice period).

When I expressed my disappointment with the offers I had been made - I was told some waffle about the net-works looking at investment and charges etc. In translation - if you use your phone a lot Orange will try and keep you. If you don't use it much, you are better changing your provider. Like many companies, they rely on inertia.

So much for their current advertising campaign ;^(

For anyone interested - the bring your own phone (as I called it) deal is one of their "SIM only" packages and can be found at:

http://shop.o2.co.uk/cgi-bin/o2uk/jsp/tariffs/selectSimOnlyTariff.do?menu=y

Hope this helps. Iain.

Kay

Where can I find out about the 'bring your own phone' deal you mentioned?

Aberdeen_Taff

I just switched from an O2 contract with 500 texts and 100 mins for £25 p.m to Vodafone who gave me the new Smasung E720, 500 texts and 200 mins (including their use no more than 3 mins after 7p.m and on weekends for £15 p.m.

I was chuffed and contacted O2 to se if they would match it as my wife's contract had expired and they did so she is waiting for a week to get the new Nokia (6680? or something like that) and will get the same number of texts and minutes for £15 p.m too.

All I need to do now is work out how to unlock my E720. Off to surf for clues!

haribo27

Hello! Im v pleased with myself as I have just made my first mobile cost killing!
I have been on contract with O2 for 18months. When my 12month contract was up they offered me a half price line rental in order to keep my custom. I got a bill this month, 18 months in, which showed that the cost had rocketed back up. So I rang them up just to ask if I could keep my half price line rental deal. I was told that wouldn't be possible, so I threatened to terminate my contract and move to T-Mobile. I was put thru to a nice young man who arranged a years half price line rental and I have a brand new phone, free, winging its way to me! I didnt even want a new phone!
So my first victory against the world of big business! Im off for a beer now to celebrate!