Android Market Place Help!

Indispensable_Hobbes

I had the same problem when I got my Hero, the fix was to log into the google account when you set up the phone whereas I had tried to register/sign in when I'd gone through the initial set up.

So I did a factory reset, went through the setup again and it worked.

Hope this helps?

daindian

Fergie76 wrote: »

Thanks for this. I was fearing that I would need to do a factory restore, can I do this via the phone or does it need to be connect to Kies? As I also can't connect to Kies.

I will do the factory reset (if possible), if that don't work then I will take it back to the Shop.

I don't have a reply on the XDA forums either.

basically you have to do a factory reset, by going to settings then privacy then factory reset and that will reset your phone! If after reset it doesnt work send the phone to repair/replace it

Fergie76

daindian wrote: »

basically you have to do a factory reset, by going to settings then privacy then factory reset and that will reset your phone! If after reset it doesnt work send the phone to repair/replace it

Thanks again for all your help. Doing factory reset now, if not I'll tak it back tomorrow.

Fergie76

Done factory restore and it's looking positive. i have been able to log in to market place now.

Just need to try and connect to Kies.

Fergie76

Market place is now working, however still cannot connect to laptop or Kies to update firmware.

Think it's a driver problem as it says driver was not installed properly, however I have tried this on three different laptops and it's the same on them all.

Fergie76

I keep getting:

Device Driver software was not successfully installed.

Please consult your device manufacturer for assistance in getting this device installed.

Bluetooth peripheral device Driver not found



I am running Windows 7 64 bit home premium.

I have uninstalled Kies and re-installed.

Any suggestions.

stef73

I have a galaxy s and i cant get Kies to run on windows 7 , but it works on wifes laptop running vista.

colinicky

stef73 wrote: »

I have a galaxy s and i cant get Kies to run on windows 7 , but it works on wifes laptop running vista.

Similarly I have XP Pro on my main pc & Kies will not even start & yet on my laptop running XP Pro it works fine

head2head83

Sounds like there are problems with Kies when running 64 bit Windows.

A quick google found this - http://en.kioskea.net/forum/affich-391471-problems-with-the-wave-and-kies-windows-7 with a possible solution;

I've just solved a similar issue with Kies - it works fine under Windows 7 ONLY UNDER ADMINISTRATOR RIGHTS! Just set "Launch with administrator rights" at Compatibility tab of the Kies shortcut properties, and everything is OK!

Might be worth a shot...

Fergie76

head2head83 wrote: »

Sounds like there are problems with Kies when running 64 bit Windows.

A quick google found this - http://en.kioskea.net/forum/affich-391471-problems-with-the-wave-and-kies-windows-7 with a possible solution;



Might be worth a shot...

Thanks, I will try it tonight when my daughter gets home from school. Although, I'm not to confident.

I have tried on 4 different laptop/netbooks now.

My laptop running Windows 7 64 bit, my old laptop running vista, my daughters net book running Windows 7 basic and wifes netbook running XP.

Got closest to a connection on the wifes XP netbook, where it actually recognised the connection, but then froze. Had to restart and it then came up with driver not installed properly. :mad: