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Passengers 1 Ryaniar 0

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Comments

  • auntymomo wrote: »
    Hello. I have to say I agree with you on this one. Can't let you be on yer own with others who are determined to be so rude. I would hardly call Ryan Air a 'full service' airline anyway. Their fleet is like sitting in a tin can with wings, who serve up tasteless sandwiches and other such items, and try to sell you 'scratchcards'. I don't fly RyanAir. I'd rather pay more money, and get a better service. I used to fly with them but they have gone downhill, and my money is better elsewhere. I also don't agree with paying for your boarding pass. You don't get on the train pay for your ticket and then pay again for your ACTUAL ticket, do you?

    Ryanair have one of the newest fleets of planes around.
  • Begize
    Begize Posts: 329 Forumite
    Let's be honest here. There is no way on this earth that it costs Ryanair £40 to print a boarding card - tops it will be a couple of quid.

    This is just another way for them to make an extra bit of cash off the backs of their customers. It's similar to the banks charging fee's for customers being overdrawn etc. It's difficult to argue that it's wrong for them to charge a fee as they make it clear they will, what you can do is argue that the fee is not reasonable.

    It's quite clear from the airline T&C's what you have to do - print your pass or pay the fee. If you don't like it, don't fly with Ryanair.
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    Begize wrote: »
    Let's be honest here. There is no way on this earth that it costs Ryanair £40 to print a boarding card - tops it will be a couple of quid.

    This is just another way for them to make an extra bit of cash off the backs of their customers. It's similar to the banks charging fee's for customers being overdrawn etc. It's difficult to argue that it's wrong for them to charge a fee as they make it clear they will, what you can do is argue that the fee is not reasonable.

    It's quite clear from the airline T&C's what you have to do - print your pass or pay the fee. If you don't like it, don't fly with Ryanair.

    It is not just the cost of printing that you have to consider though - it is the computer equipment, having a desk open, staff to manage the desk etc. If only a few people require this service, I could see how the cost would be pretty high (although I don't doubt that they add a margin to it!). I wholly agree with your final line. ;)
    Gone ... or have I?
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    dmg24 wrote: »
    It is not just the cost of printing that you have to consider though - it is the computer equipment, having a desk open, staff to manage the desk etc. If only a few people require this service, I could see how the cost would be pretty high (although I don't doubt that they add a margin to it!). I wholly agree with your final line. ;)

    It would be really helpful for me to understand this process if you could answer the question I asked earlier.

    Are you saying that you just turn up at the airport, wait until the indicator board tells you to board, passengers just walk onto the aeroplane?
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Begize wrote: »
    Let's be honest here. There is no way on this earth that it costs Ryanair £40 to print a boarding card - tops it will be a couple of quid.

    This is just another way for them to make an extra bit of cash off the backs of their customers. It's similar to the banks charging fee's for customers being overdrawn etc. It's difficult to argue that it's wrong for them to charge a fee as they make it clear they will, what you can do is argue that the fee is not reasonable.

    It's quite clear from the airline T&C's what you have to do - print your pass or pay the fee. If you don't like it, don't fly with Ryanair.
    But it's not a fee, it's a fine.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • phatbear
    phatbear Posts: 4,063 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Flyboy152 wrote: »
    I presume it was because he didn't have the time or opportunity.

    There are prinintg facilities at stn airport though, ok its a couple of quid but better than ryanairs charge
    Live each day like its your last because one day you'll be right
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    phatbear wrote: »
    There are prinintg facilities at stn airport though, ok its a couple of quid but better than ryanairs charge
    Then why are passengers not directed to them by RyanUnfair staff?
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    Are you saying that you just turn up at the airport, wait until the indicator board tells you to board, passengers just walk onto the aeroplane?

    The first time I meet a Ryanair representative is when I board the plane. Any staff that I encounter before that are not optional to any passenger.
    Flyboy152 wrote: »
    But it's not a fee, it's a fine.

    It is a fee, it is not a penalty for breach of contract.
    Gone ... or have I?
  • phatbear
    phatbear Posts: 4,063 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Flyboy152 wrote: »
    Then why are passengers not directed to them by RyanUnfair staff?


    How would I know?

    There are computers with printers attached in zone a and some further down the airport
    Live each day like its your last because one day you'll be right
  • malnik
    malnik Posts: 93 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Because you can't print them last minute. I think you have to do it 4 hrs before departure?
    However i would suspect the person who forgets to print his boarding pass has also forgotten his passport and left something on the stove.
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