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colderuk

oilman5678 wrote: »

Anybody else having problems again with Outlook Express & emails?
Despite having the same download speed problems as everyone else,my email service resumed last week. It was ok until yesterday morning & now I can't send or receive.

I haven't been able to connect to the email system at all keep getting an error saying unable to contact pop3 server.

rebellion_x

colderuk wrote: »

I haven't been able to connect to the email system at all keep getting an error saying unable to contact pop3 server.

when i try to connect to my redten email all i get is the following message

ERROR : Connection dropped by imap-server.

tooconfused_2

yes same here e mail was fine untill recently now get error you stated ....this set up is real joke!! starting to really P*** me off now seeing as I changed all my accounts/banking etc to the redten email addy.

This service or lack of it is unacceptable talk about "rip off Britain"!!!! :mad:

hamish72_2

tooconfused wrote: »

yes same here e mail was fine untill recently now get error you stated ....this set up is real joke!! starting to really P*** me off now seeing as I changed all my accounts/banking etc to the redten email addy.

This service or lack of it is unacceptable talk about "rip off Britain"!!!! :mad:

My pop3 problems were solved by use of 84.45.23.34. instead of mail.reten.net

they said 84.45.23.34. was a temporary setting but its still the only one working for me smtp is still as was

dafftbint123

Please Dont call the Inda Tech Support Number! It just rings (what appears to be a ringtone) and charges you.

My phone bill per month with bt is usually around £30-£35. To date without line rental I've Spent £77 (called 150 Bt's calls since last bill option) Not only am I paying for non existant broadband but I'm paying for the calls to chase and sort this matter out!

I'm fed up and out of pocket. I've decided to speak with CAB duty solicitor and tell them the whole story of redten not only changing Terms and conditions making my broadband connection unusable when I've hit a 5GB limit but I'm faced with a Finance contract that ignors its responsibility telling me I should contact redten. Redten don't care. They know they have us all by the throat and I'll say this in caps to make sure they understand that WE ARE PROTECTED UNDER CONSUMER LAWS. These Companies that trade have legal obligations and they have not notified us by email or post to changes in our service becasue they know that they would get the responce they have. Many, many people ringing them, emailing them and seeking each others help on internet forums.

As a individual I WILL take this matter further and if I need to use the Law and the courts to decide. I've done nothing wrong. But I'm faced with hassle from Redten the broadband supplier. Clode the Finance company who have decided to pass the buck.

Please stop calling redten and clode. Its costing you time and money. Just ring Consumer Direct they will tell you what you need do.

Now I shall go depressed at the thought of a HUGE PHONE BILL comming my way.

Redten get you act together and do what we pay you do.

Clode you need to put more pressure on redten! Clode know they have the obligation to make sure the quality of our purchase is what we expect.

I also hope The Managing Director of Clode had a nice holiday. I spent most of mine shorting this problem out.

dafftbint123

Sorry for the rant Guys but I've had it! I'm not the only one. I'm getting to the stage where I'll do anything to sort this mess out!

Ironside

Don't apologise dafftbint123 - good post.

I am taking it all the way to Court too.

I'm disappointed that I am being forced to do so.

I'm also bitterly disappointed in the lack of coverage of this scandal in the computer press.

tooconfused_2

Does anyone have an idea how many subscribers there are to redten?????

dafftbint123

I Asked clode. They comfirmed it was over 10,000. 10,000 well angry customers. Enough to topple a medium sized company if we all have to take them to court.

I must remind people if you cancel your clode Direct Debit you will default on a credit agreement!

Take advice before you do anything like that.

rebellion_x

i for one am taking this all the way, they have gone way too far with this