Sky offer to me (existing Customer)

sarah1972

tamalyn wrote: »

i have full package minus sports and pay £40 a month. full amount - its alot easier to say full minus sports as now there are loads of different packages

What i dont understand is that jarr said he is paying £22 for full minus sport but you are paying £40 ?

I dont understand how they are only paying £22

gnioto

I have rang twice after reading this thread. Managed to get my dad a new HD box, instAllation free and 20% off for six months. I already have the HD box so I have had half price six months. I just said I was leaving to go to virgin as they have offered me a fab package for six months. Virgin tv isn't even available in my area lol
:j:j:j


For anyone who feels worried about calling just go for it!! When I closed my Nans account it took about three months to actually shut it as they wouldn't take no for an answer lol

zootie

I rang the 0808 freephone number posted earlier on in this thread and asked to be transfered to the cancellations department straight away. I said that I considered sky to be a luxury not an essential and was thinking of cancelling it to save money as we paid a lot each month. The phone call took 28 mins as the guy was going through the benefits of sky against bt total vision which i said i would go to as we have phone and broadband with bt on contract. At the end of the call he offered me the 50% discount for 6 months which is saving us £20.25 per month. Thank you so much OP and everyone else on this thread who has phoned them, for encouraging me to ring up.

pr9fer

Quick word of warning, definitely go through to the cancellations as I went to 'remove' section first and managed to get 20% off for 6 months.
After going on virgin media and agreeing with hubby to cancel ESPN, I rang back and spoke to cancellations to try and get the 50%. They said they couldn't give me any more offers as I already had an offer on my account (the 20%).

So the moral of this story is:
a) look at Virgin's 6 months half price offer and get the figures ready to quote.
b) go through to cancellations
c) stand firm!

Once you have accepted an offer, you can't get a better one put on!
Never mind, I'm happy with the 20% and with cancelling ESPN we should be about £20 a month better off.

P2TKL

zootie wrote: »

I rang the 0808 freephone number posted earlier on in this thread and asked to be transfered to the cancellations department straight away. I said that I considered sky to be a luxury not an essential and was thinking of cancelling it to save money as we paid a lot each month. The phone call took 28 mins as the guy was going through the benefits of sky against bt total vision which i said i would go to as we have phone and broadband with bt on contract. At the end of the call he offered me the 50% discount for 6 months which is saving us £20.25 per month. Thank you so much OP and everyone else on this thread who has phoned them, for encouraging me to ring up.

Can you just remind me what the 0808 freephone number is please ?

keith99_2

pr9fer wrote: »

Once you have accepted an offer, you can't get a better one put on!
Never mind, I'm happy with the 20% and with cancelling ESPN we should be about £20 a month better off.

This is the problem i have, even though they havent applied all they said they would (didnt give me half price HD like they said), this was in november, and my discount is 6 months.
I wonder if i go to cancellations and tell them i want to leave because of the above, if it will make any difference?

BackOnTrack

Just got my 50% of for 6 months

Offered 25% for 12 months at first but as there is a contract tie in with this I asked if they could do 50% for 6 months instead, which has no contract attached, and they agreed

verity1978

can u try this if you are still in contract or do you only have the bargaining/cancellation power if out of contract?

i cannot remember how long i am in contract for, how can i find out first?

i currently pay £50 for full hd package (excluding sports only), would love to get this half price for 6 months if i can as really skint lately

whats the number to ring please also, thanks fror your help

abby35

thanks op got half price for 6mths

rachbag80

sitcom123 wrote: »

Where have I gone wrong, I have just rung them to say I may have to leave as my husband is off work for the next 4 months (true) and they more or less said tought!! they said cut out movies and sports channels to save money, when I asked if they could not help me out by giving me a discount for a few months she just said no sorry.

Snap they would'nt help me either. We must of spoke to the same lady lol.