NEVER EVER use Hermes courier service!!!!

zoesmummy_2006

Flyboy152 wrote: »

But it wasn't, was it.

The courier has no idea how important or how trivial the delivery may be, so he will deliver when he receives it. If he has to re-deliver, it will cost him any profit he has in the delivery and if you are out then as well, he will have to try again, thereby making a loss; effectively paying for the privilege of delivering your parcel.

An experienced courier will be able to judge whether it is safe to leave a parcel, by knowing the area and knowing what risks there are.

No it wasnt stolen and for that im thankful. But rather than leave it in full view of my street why not take 3 more steps and put it round the corner on my backyard out of view??? Or knock on the door of either of my neighbours and leave it with them, the Hermes driver is happy enough to knock on mine when my neighbours arent in and leave their parcels with me.

And as I was expecting it to be delivered on the monday, I had arranged for someone to take/collect my kids to and from school so I could be in.

Flyboy152

zoesmummy_2006 wrote: »

No it wasnt stolen and for that im thankful. But rather than leave it in full view of my street why not take 3 more steps and put it round the corner on my backyard out of view??? Or knock on the door of either of my neighbours and leave it with them, the Hermes driver is happy enough to knock on mine when my neighbours arent in and leave their parcels with me.

And as I was expecting it to be delivered on the monday, I had arranged for someone to take/collect my kids to and from school so I could be in.

How is that the fault of the courier?

Esoog

Stephb1986 wrote: »

Our herme's driver just get's worse she got her knockers out the other week! We didn't know where to look!!

Steph xx

Do elaborate!

Stephb1986_2

Esoog wrote: »

Do elaborate!

She came a few weeks ago, I work from home so see people all the time we had a conversation where she had been on holiday we said she looked good (my mum and me) and had she lost weight she said no she's been putting it on "especially with these bad boys" and continued to lift up her top lift up her bra to let the breast out!! :eek::eek::eek: we didn't know where to look we were so shocked!

I think that her tablet's aren't right for her and they've sent her a bit manic.

Steph x

nicoless

pls does any one knows the meaning of this by my hermes i ordered some shoes cloths twice from simply be i have not receive any one yet such a night mare

Date Time Status
10/05/2013 11:01 Courier Received
10/05/2013 11:01 Not Delivered
10/05/2013 04:11 Out For Delivery
10/05/2013 01:34 Processed at Depot
09/05/2013 22:58 Receipt at Depot
09/05/2013 12:12 Receipt at Hub
05/05/2013 14:53 Order Generated




Date Time Status
07/05/2013 10:27 Parcel query-receipt at depot
04/05/2013 13:03 Delayed at Depot
03/05/2013 14:30 Not Delivered
03/05/2013 10:38 Courier Received
03/05/2013 03:52 Out For Delivery
02/05/2013 16:06 Courier to Re-attempt
02/05/2013 03:54 Out For Delivery To Courier
02/05/2013 01:49 Processed at Depot
02/05/2013 00:24 Receipt at Depot
01/05/2013 16:30 Warehouse Scan
01/05/2013 15:44 Order Generated

please avoid myhermes

nicoless

Date Time Status
10/05/2013 11:01 Courier Received (now it says with courier
10/05/2013 11:01 Not Delivered (i was at home all day)
10/05/2013 04:11 Out For Delivery
10/05/2013 01:34 Processed at Depot
09/05/2013 22:58 Receipt at Depot
09/05/2013 12:12 Receipt at Hub
05/05/2013 14:53 Order Generated

paulofessex

nicoless wrote: »

Date Time Status
10/05/2013 11:01 Courier Received (now it says with courier
10/05/2013 11:01 Not Delivered (i was at home all day)
10/05/2013 04:11 Out For Delivery
10/05/2013 01:34 Processed at Depot
09/05/2013 22:58 Receipt at Depot
09/05/2013 12:12 Receipt at Hub
05/05/2013 14:53 Order Generated

Where you have added (l was home all day) that means it was not delivered to the courier. I find when it says courier received, the next note will be 'signature from customer' ie its been delivered to you

nicoless

when i tracked it this is what it says
Date Time Status
10/05/2013 11:01 Courier Received
10/05/2013 11:01 Not Delivered
10/05/2013 04:11 Out For Delivery
10/05/2013 01:34 Processed at Depot
09/05/2013 22:58 Receipt at Depot
09/05/2013 12:12 Receipt at Hub
05/05/2013 14:53 Order Generated

the courier didn't come to my house its confusing cos at same time(11:01) which says not delivered and with courier, the courier didn't even come to my house and i haven't received my parcel all lies

Dogger69

nicoless wrote: »

when i tracked it this is what it says
Date Time Status
10/05/2013 11:01 Courier Received
10/05/2013 11:01 Not Delivered
10/05/2013 04:11 Out For Delivery
10/05/2013 01:34 Processed at Depot
09/05/2013 22:58 Receipt at Depot
09/05/2013 12:12 Receipt at Hub
05/05/2013 14:53 Order Generated

the courier didn't come to my house its confusing cos at same time(11:01) which says not delivered and with courier, the courier didn't even come to my house and i haven't received my parcel all lies

Courier received means exactly what it says - that is when the courier received it. If they have not turned up by now it sounds like they are out of time. They may reattempt delivery tomorrow or Monday.

Mr.W_2

Hi all think i can add to the woes here??
try this out
07/05/201317:55Signature From Customer07/05/201308:54Courier Received07/05/201304:17Out For Delivery04/05/201311:07Courier to Re-attempt04/05/201303:36Out For Delivery To Courier04/05/201303:32Processed at Depot03/05/201322:33Receipt at Depot02/05/201311:25Hub Sorter Receipt Scan01/05/201314:37Sent to myhermes central hub30/04/201312:32Collected30/04/201304:46Pick-Up Request Manifested
The highlights, failed attempt(carded) =re-delivery
calls courier,goes to collect from house,NOT signed for. i complain to myhermes,courier gets signature 3days later. but before signed for, am informed damaged.