Tesco misprice discussion area part 13

k66

Nokia Pink 6111, r&r given today after a phone call to the store manager - the weekend staff had declined my request.
He informed me that their store policy is to offer the customer the £20 refund but if the customer mentions the information on the sign then they will be given the r&r. This is the first time I have had to draw CS attention to their sign, my 6 previous r&r's were given without me asking at four different stores. Thanks to all posters.

Couger

thelurch

my local store here has got a piece of cardboard tapped over the picture of the game so theres a mistake for sure, why hide it lol

k66

Hi all, when is the best time to shop? I thought that Sunday morning would be good but I was horrified at the queues at the CS desks and the large amount of family members in store.
Is it better to go when it is busier or more quiet?

pontyendred

the lurch

my local store has a 7 stuck over the 9 of 19.97 on the box side making the saving now read 17.97.
gutted I waited too long and missed out!

4_Pete's_Sake

With all this talk about Tesco Mobiles I just thought I would let you know that at long last someone has come up with a Geographic No. for contacting Tescomobile CS instead of the 0870 one. You will find the details at:

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1115658884/15

:j :j :j :j :j :j :j

todgers

Hiya

Just wondered today whilst waiting for CS to check price on lamb today. What if CS returns with a different leg of lamb (on this occasion, could be anything though) that was correctly stickered and said, "Here take this one instead". So they basically swap your goods and give no r&r.

Would/could this happen and where do you stand, plus whats your argument for keeping the item you choose, rather than the one they offer you?

ampersand

todgers wrote:

Hiya

Just wondered today whilst waiting for CS to check price on lamb today. What if CS returns with a different leg of lamb (on this occasion, could be anything though) that was correctly stickered and said, "Here take this one instead". So they basically swap your goods and give no r&r.

Would/could this happen and where do you stand, plus whats your argument for keeping the item you choose, rather than the one they offer you?

ALWAYS ACCOMPANY CS BACK TO AISLE/ITEM/PRICEPOINT.

Karnam

has anyone managed to get r&r on the xbox360?

im afraid i did see the display today but was in a rush so didnt notice if they 19.97 had been altered to 17.97.

frequent

Very late but off for my Curry and extra's, will check into T on the way, never know what u may find :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

Constantine

k66 wrote:

Hi all, when is the best time to shop? I thought that Sunday morning would be good but I was horrified at the queues at the CS desks and the large amount of family members in store.
Is it better to go when it is busier or more quiet?

Depends on your likeness for queues I would think.