Virgin Experience Days Hot Air Balloon Flight for 2

mickeyde1979

i do not have a email off them but have had my refund maybe its because i sent a moaning email.
knew i should have kept quiet

karlie88

poet123 wrote: »

I have checked my order online and it is showing as sold out, but they still have my money!!

I did not get an email confirmation so I suspect I will not get an email apology nor gesture of goodwill either.....unless others who were in the same boat have got an email?

emails are being sent out as we speak. my last email arrived in my inbox at 20:53. so there's still a good chance for you.

bafty_crastard

I got the email too, £50 giftcard for me :j
I don't quite get the discount for the balloon flight though. Is it 25% OFF or 25% OF the correct price of £349

pudding

I didn't complain to them about anything just received 3 emails for each item

twinkle06_123

".....we would like to give you the opportunity to buy the product at a discount of 25% of the correct selling price of £349."

HTH

karlie88

bafty_crastard wrote: »

I got the email too, £50 giftcard for me :j
I don't quite get the discount for the balloon flight though. Is it 25% OFF or 25% OF the correct price of £349

25% off correct price.

bafty crastard - :rotfl:

twinkle06_123

I wish they'd hurry up with applying the £50 credit, I want to use it ASAP!

bafty_crastard

:rotfl:

khal327

very strange. i also got 2 emails saying i can have 25% and they will send £50.00 gift card. only problem is its from additions and i ordered from very. i only put one order in but got 2 emails with different order numbers. im confused. will see what happens.:)

karlie88

khal327 wrote: »

very strange. i also got 2 emails saying i can have 25% and they will send £50.00 gift card. only problem is its from additions and i ordered from very. i only put one order in but got 2 emails with different order numbers. im confused. will see what happens.:)

similar story, 3 from very.co.uk and 1 from additions direct. all 4 ordered from very.co.uk.