~Avon Hints & Tips (Part 7) ~

denise38

Got in no problem this morning. Def not a problem at my end as I used 3 diff computers and input email add fresh every time. Will wait and find out what chaos it causes on wednesday when I unpack.

MrsGSR

ahhh! I had a leaker on my last delivery so the second box only arrived today and I discovered that I have 15 C10s when they should be C11s! can I send them back do you think or should I just completely recanvas a road I haven't got round to recanvassing with them?

missminx

MrsGSR wrote: »

ahhh! I had a leaker on my last delivery so the second box only arrived today and I discovered that I have 15 C10s when they should be C11s! can I send them back do you think or should I just completely recanvas a road I haven't got round to recanvassing with them?

They did this to me last time, and said they would exchange the books as I had already had my books for the campaign. they also shorted me my beat the high street brochures, But randomly I have now had them twice! They turned up with my C9 delivery as well :undecided

Tiggerlilly

Hi looking for a bit of advice, I have only done two campaigns so pretty new to all this. I was wondering if it is better to put order forms in with a blank delivery date and brochure number so they can be reused or to write this information on every one I deliver even though I am only getting a few orders and would have to recycle the majority at the end of each campaign. I do already include a note saying when I will be collecting the book but think this could get too cluttered if I also put on when the delivery will occur. I did have one lady request when I was doing her delivery today to put on her form when the delivery was due so she could ensure she had the cash ready, so I was thinking of doing some of the order forms with the information for those who have previously placed an order, and then doing a small leaflet to drop through any doors where an new order is placed saying something like, " Thank You for placing an order with Avon your delivery is due ............, and then put my details underneath. Any thoughts from any other Reps would be most welcome.

MrsGSR

missminx wrote: »

They did this to me last time, and said they would exchange the books as I had already had my books for the campaign. they also shorted me my beat the high street brochures, But randomly I have now had them twice! They turned up with my C9 delivery as well :undecided

It's not just me then! sure I ordered C11s, I'm quite baffled esp as it reminds you which books to order each camp! Did you call them or email them?

I,_Geek

Delivery date - even though I still put the delivery date on my forms (I got a stamp from Vista Print and a date stamp to save my hand - this goes in the message box at the top), I always go around a couple of days before delivery with an order confirmation slip like you mention.

I found that people weren't making a note of the delivery day, which is why I started the order confirms so people have something in the house with the amount and date on, and a message to contact me to re-arrange if it's no good. I can fit 4 to an A4 sheet and print using the "fast" setting - low quality but the message still gets across and I save some ink. I think Avon do their own but you have to write your contact details on every time.

Actually I think I'll stop stamping it on the order form with my regulars. They know I turn up a few days later with their order confirm slip, and I always deliver to the same areas on the same day of the week.

I've been collecting e-mail addresses to do as many order confirms this way and have a shorter trip around the village with the paper ones.

MrsGSR

I received my replacement for my "leaker" and there is a product missing! and it's on the invoice as well. So annoying!
Also I forgot to order some more order forms, as I have decided to recanvas a whole road. Has anyone got any spare?

MarsdenCuckoo

MrsGSR wrote: »

I received my replacement for my "leaker" and there is a product missing! and it's on the invoice as well. So annoying!
Also I forgot to order some more order forms, as I have decided to recanvas a whole road. Has anyone got any spare?

Again, just claim credit/replacement for it as normal.

Yes, I have some spare order forms but sure you'll have a rep nearer than me - if you don't know the rep nearest to you, ask your upliner. They'll be able to tell you and, of course, they should have some spare ones too.

If you really want me to post some to you though, just PM me and/or email me on [EMAIL="avonchris@live.co.uk"]avonchris@live.co.uk[/EMAIL] (Yes, know I'll need to change it by August - have already done [EMAIL="avochris@live.co.uk"]avochris@live.co.uk[/EMAIL] but still using my original one for as long as I can).

dingdongavon

Tiggerlilly wrote: »

Hi looking for a bit of advice, I have only done two campaigns so pretty new to all this. I was wondering if it is better to put order forms in with a blank delivery date and brochure number so they can be reused or to write this information on every one I deliver even though I am only getting a few orders and would have to recycle the majority at the end of each campaign. I do already include a note saying when I will be collecting the book but think this could get too cluttered if I also put on when the delivery will occur. I did have one lady request when I was doing her delivery today to put on her form when the delivery was due so she could ensure she had the cash ready, so I was thinking of doing some of the order forms with the information for those who have previously placed an order, and then doing a small leaflet to drop through any doors where an new order is placed saying something like, " Thank You for placing an order with Avon your delivery is due ............, and then put my details underneath. Any thoughts from any other Reps would be most welcome.

I have never put a delivery date on my order forms so that I can reuse them if there isn't an order.
I deliver my catalogues on a thurs/fri to be collected in the following tues/weds and that is when I also deliver any orders as my Order is delivered to me on the monday.
I do my round in 2 halves so one lot of roads knows I always come on the tues and the other roads know I come on a weds. It works well for me. Anyone not in gets a card to call me to rearrange.
Once they are in the pattern they can probably work out better than me when I am due haha.

For new customers I would just put a sticker or post it not on the front of book to tell them I will deliver when collect the book.

Hope all that made sense.

missminx

MrsGSR wrote: »

It's not just me then! sure I ordered C11s, I'm quite baffled esp as it reminds you which books to order each camp! Did you call them or email them?

I emailed them, and then they rang me. First woman who rang me had a hard time understanding what I was telling her. Then someone rang me back who did understand and she sorted it out. (They had also sent me a sealed, empty delivery box and half my order was missing :eek:)