~Avon Hints & Tips (Part 7) ~

MrsTinks

cutiepieabf wrote: »

i got my delivery last thursday and the sewing kit i ordered from HT was not in my box however i have been charged for it. i then went onto account and put it down in replacements with code for ordered and charged but not in box. it then told me that they are oos (but it is not in that section on my invoice). is this the right procedure for when this happens? and is it likely (assuming it is in stock by then) to come with my next delivery or do they send them randomly in the post?

sorry if this has been answered before.

No idea cutie but I ordered one too and it was delivered on tuesday last week - I must have gotten lucky! Is it the blue one with red and white flower decorations?

Lady_Python

angelsmomma wrote: »

which thread are you all talking about, I don't know where to look for it. linky anyone? Thanks

Here ya go

https://forums.moneysavingexpert.com/discussion/2974480

Aesop

just seen your signature angelsmomma. That is fab about the voucher win :j

Aesop

cutiepieabf, they will send at any time - can't answer definitively. If they receive stock near your order delivery date, they will give to courier to give to you in your order, or they may post it. But to be honest, the size of the box.... it will probably be in your next order.

MarsdenCuckoo

Aesop wrote: »

lol

You selected the wrong number by mistake, easy mistake to make.

Have done that too (returned clearance goods as surplus stock) - my thought pattern (right/wrong?) is that at least with that code Avon can put it back into stock and resell rather than just throwing it away (presumably that's what they do if you return it with a code saying you didn't like it for some reason?)

Aesop

probably MC, as they will assume you have opened and used, etc.

sherry24

Hello, I just thought I'd post an email I recieved from Avon just to make sure people who it may effect are aware. (Not sure if it is allowed, so please do delete/remove post if I shouldn't be posted.)

Campaign 3 brochures – out of stock
It has been identified that some Representatives predominantly in mailplans J2 and O, that ordered Campaign 3 brochures to be delivered with their ontime Campaign 2 order, may not receive them and no further supplies will be available. These brochure orders have been substituted with Campaign 2 or 4 brochures.

MarsdenCuckoo

Fluella wrote: »

I've been having problem going through the website trying to contact avon, it keeps crashing. Have emailed them directly to advise them and my ASM but still not working.

I didn't have any problems last night popping my order on. Hope it worked ok for you in the end x

Thanks, looks like the website has been having a few probs. It seems OK today for me but it was very frustrating yesterday trying to input an order and not being able to check if I was getting the best deals possible. My order's not actually due until tomorrow but I always try and submit it early to avoid any probs with the website and get to the clearance goodies before they're all gone.:j

MarsdenCuckoo

sherry24 wrote: »

Hello,
My SL came round today to go over ordering, as you know I was having issues logging on, so I've come back with an update lol.

It took us a while, my SL had never come across the issue before but, I had joined connects as a customer which is why it wouldn't let me log in, tried shutting that down but still no luck. In the end I had to sign up to accounts with a different email address.:T

I hope this helps somebody else xx

Glad you got it sorted; all good useful information.

Am still a bit confused with Connects too - I seem to have two ID's but noooo idea why! (Much prefer this thread anyway!! :T)

MarsdenCuckoo

Sypathies to you and your friend, A. Can't begin to understand how she must be feeling.

(Didn't see your pink writing at first - the old eyes are not what they used to be!)