Warning - Brew It Yourself (aka The Online Shopping Co)

Mr.Everready

Zoe Heron has posted on their facebook wall, maybe someone could send her a message to look here. I'm not on FB.

Mr.Everready

and 22,000 views !

Beamer525

Superb you can now leave comments on their google +1 link via their Trustpilot page, as TOHC seems to have given up on twitter you can now use this google +1 page.:beer:

Beamer525

Just found this on their forum from a member, seems they are now refunding customers who have not even asked for a refund.

"Hey OHC, i placed an order on the 24/2/12 and some items were out of stock ect so i patiently waited for my delivery which was supposed to be dispatched today but instead on my account information it said that my order had been refunded, i couldnt work out the reason as to why plus i hadnt requested any of my order to be cancelled/refunded. id really appreciate a reply as to why this has happened, my order number is 1119085"

Maybe TS have got hold of them at last.

macma

They've still got me on their "friends activity " page on Facebook I've emailed them twice and told them to remove it and reported it to the ASA Grrrrrr :mad:
I can't imagine what their new name will be ? but I bet there are some clever folk on here with suggestions eh !;)

toxiccat

I registered with this site with the sole purpose of adding to the warnings already posted. DO NOT USE THIS COMPANY. I am still waiting on a refund and no replies to any of my daily emails. My bank has said they will help if i will send my emails to them. I wish i could do more and i wish i had looked here first before placing an order.
lesson learned.

Velleity

My order's status has moved from "cancelled" to "refunded" on the very day I told them they had five days to refund my cash or I'd take them to the Small Claims Court.

I await it becoming visible on my CC account.

Vin

toxiccat

Just checked and my order's status has moved from "cancelled" to "refunded" too.

I,m not holding my breath though.

Pinto1593

I've registered here too as a BIY customer - even though unlike many, I've acutally received everything i've ever ordered from them (most probably because I spend about £20 a time tops)

There's a mass rash of order cancellations there at the moment - second I saw mine was cancelled I suspencted that they were probably doing a runner so I've just contacted my bank to arrange a chargeback for my missing £20 - anyone who hasn't, i'd suggest you do so ASAP - dont wait for their "10 day" refund period as its likely they wont be there in 10 days (or your money)

I find it silly really - if the company had been run properly they could have had a really good business

Beamer525

Pinto1593 wrote: »

I've registered here too as a BIY customer - even though unlike many, I've acutally received everything i've ever ordered from them (most probably because I spend about £20 a time tops)

There's a mass rash of order cancellations there at the moment - second I saw mine was cancelled I suspencted that they were probably doing a runner so I've just contacted my bank to arrange a chargeback for my missing £20 - anyone who hasn't, i'd suggest you do so ASAP - dont wait for their "10 day" refund period as its likely they wont be there in 10 days (or your money)

I find it silly really - if the company had been run properly they could have had a really good business

Read your post on their forum (although now removed), perhaps that was the best way to order 1 or 2 items at a time.

Good luck with refund let us know how you get on.

Oh yeah did you get a warning or ban ( in true BIY style) for starting such on offensive and abusive thread ?