Who else is expecting bad feedback due to royal mail losses

macfly

scotty - don't be ridiculous. Stop that thinking malarkey, it's not for you.

Myyrrddyn

scotty1971 wrote: »

i think a sellers were taking advantage of the bad weather,some were selling items the didn't even have in stock,then blaming the bad weather for them not turning up,but they were really just waiting for their stock to come in,as i said a few

Rather a silly thing to say. I for one only sell what I have in stock and think that most sellers on here are exactly the same.

KrazyKel

I had my 1st Neg on my one account the other day
Item hadnt arrived but have had no contact with the buyer to let me know it hadnt arrived
The neg mentioned Ebays "Estimated Delivery" was 13th-15th Dec and it hadnt arrived by 19th when they went away, so negged me

Myyrrddyn

KrazyKel wrote: »

I had my 1st Neg on my one account the other day
Item hadnt arrived but have had no contact with the buyer to let me know it hadnt arrived
The neg mentioned Ebays "Estimated Delivery" was 13th-15th Dec and it hadnt arrived by 19th when they went away, so negged me

What ever happened to the contact seller before leaving feedback?

moneypooh

I was given a neutral & a neg last Christmas because things were lost. Neither buyer let me know first, so I didn't have chance to look into it and refund. Just waiting to see if it happens again thid winter.

scampdog

I have just opened a case with E-bay as a pair of gloves that I ordered mid December have still not arrived !, I have contacted the seller but have heard nothing since the initial contact !....I will not be leaving negative rating at the moment.....but I would just like to hear from the seller !

Myyrrddyn

scampdog wrote: »

I have just opened a case with E-bay as a pair of gloves that I ordered mid December have still not arrived !, I have contacted the seller but have heard nothing since the initial contact !....I will not be leaving negative rating at the moment.....but I would just like to hear from the seller !

Thats a good point. If the seller does not respond it shows a lack of customer care. I solve most problems as soon as I can. Its the customers that contact paypal and put a claim in to them for non receipt and have not contacted me.
Plus i have just got a negative from a customer that says he always leaves negatives to get the seller to act then he will change the negative when the seller (me) has either refunded or the goods turn up. Not fair after only 10 days and that includes the Xmas break which where counted as non working days.:mad:

guitar63

I had a message from buyer politely asking where her item was on Christmas Eve. It had been posted on the 13th of December. I nervously typed back a mesage asking her to wait til the end of this week - it arrived today, from Bournemouth to Liverpool!

Other items posted on the same day arrived the following day!

Better than the last time I asked someone to wait- message on Saturday night, case opened Monday morning!

zorber

macfly wrote: »

Any evidence or just a general "feeling"? Or because you got one arsey punter?

I have recieved positive feed back in several cases but when i go and track them they still come up as not arrived.

This is due to one arsey buyer so i checked all my tracked items regardless to if i had recieved feedback or not. that how i discovered the issue

Myyrrddyn

Just had one nice customer who has said no probs they are away at moment and won't be back till mid January. If item is not there when they get home can they have a refund, no probs at all.