Sony PSP 1.5 Firmware Value Packs on Amazon

Edhead

grayme-m wrote:

In their defence it looks like they are updating their website rather than running off to the Ivory Coast?

for the amount of time I've been waiting for my refund they may as well have

purpleronnie_3

I mailed them for a update yesterday and recived a answer this morning.
So there still around.

As for late refunds, there not doing them self any favours.
This psp thing has turned into a big nightmare for zu, so weather it's there fault or not i would have thought they would have limited the damage and got the refunds completed within there 28 days deadline.
After all 28 days should be more than enough time to proccess a refund.

cookiedude_2

After waiting 28 days for my refund i got this e-mail!!!!

Zudirect has now changed payment processors and no longer uses the services of Nochex to process online payments. Your refund will be administered via our new payment processor, or if deemed necessary it will be sent via cheque to the address on your account.

The Christmas holidays have delayed certain aspects of the integration of our new payment system, both on and offline and we aim to process your refund within the next 14 days. This is the maximum time period estimated and in reality your funds should either appear back on your card or arrive via cheque much sooner.

freddysmith

in reality? unlike the different reality the PSP's were in. :eek:

cookiedude_2

Hi Guy's has anyone had any luck yet with their psp's turning up or had a refund yet? i have 5 more days until the 14 days are up!!!!!!!!!! is their a refund in the near future? Stay Tuned!!!!

Edhead

cookiedude wrote:

Hi Guy's has anyone had any luck yet with their psp's turning up or had a refund yet? i have 5 more days until the 14 days are up!!!!!!!!!! is their a refund in the near future? Stay Tuned!!!!

I've heard nothing, I've left it in the hands of my cc company to sort out. As I said before after the two weeks are up they will more than likely come up with another excuse not to give you your own money.

Edhead

has anyone had a reply from zudirect with in the two weeks?.

elseychelsea

just got told delivery WILL be within 7 days, that was on friday

pforce888

Ordered 2 psps from Zudirect.com, just got one today and a refund cheque for ther other.

Cheeky !!!!!!s didnt even inform me that I was only getting one psp and not the two I had ordered!

Should be thankful though, at least I got a 1 psp and refund for the other, more than what some others seem to have got!

My opinion, not a great company I hope their new site and service is much better when it comes online in FEB. So not great, but not crooks either.

Everyone should get sorted soon I would think

grayme-m

cookiedude wrote:

After waiting 28 days for my refund i got this e-mail!!!!

Zudirect has now changed payment processors and no longer uses the services of Nochex to process online payments....

It does make you wonder if this change was initiated by Zu or Nochex?