Are we being ripped off by plumber?

millystar

ystalyfera wrote: »

just read this thread and apart from being hijacked big time by 1 post carlies.millystar hows your house and heating now.Only just had a new bioler put in myself by a local plumber.Apert from endless cups of tea he did a good job for me.Even though i've bought one of the crappiest biolers out there Ferroli.Never the less its 5yrs warrenty with it.But to come back to your cold house.We only had the cold for 5 days last week and was supprised how cold an house gets with no bloody heating.
yep we were washing in the sink with hot water from the kettle:( not very good at all.We live miles form family and its not the type of thing you like to do in others houses enyway:Dhas others say here i'd cut my loses and put it down to bad experiance AND BLOODY LEARN FROM IT!!!!! hope everything turned out well for you though:money:

Thanks for your reply.

Unfortunately my health deteriorated somewhat, I had several conditions at once and am now seeing the hospital regularly for these. My daughter was also suffering from a number of chest and cold related illnesses.

My M-I-L who owned the house could not afford to pay another company to come out and finally decided to sell, and we managed to move quickly thanks to the help of our wonderful local housing association.

As far as I am aware, A1 are still chasing up the remainder of their monies despite the fact that they are refusing to take our calls. My M-I-L has now taken charge of it and has taken the case to trading standards.

I was appalled by their lack of customer service skills, their lack of communication skills, and their petty threats.

We're enjoying our lovely new flat, complete with hot water!

As for Jase from Stoke - I have dealt with the company, and am still suffering the consequences. :mad:

ystalyfera

must admit i slagged my boiler make off but its doing its job ie our combo bill was £137 a mth and very rarely we had anything back mind:mad: but we had £50 and £200 a while back and reduced our bills to £87 so i'm well happy.Just goes to show how crap our last one was:mad: