MONEY MORAL DILEMMA: Would you want them sacked?

8.3K Posts
Forumite
Imagine a call centre operator has inadvertently given you the wrong info costing you £100. You call them to complain and they explain they're already on a final warning and will lose their job if you process the complaint to get your money back. What would you do?
PS. And just to confirm this is an entirely hypothetical situation. Each week in the email I will be asking those questions. And yes, the lack of detail, the phrasing, all of it is deliberate to envoke debate (nice debate too). Enjoy the money moral maze.
Click reply to enter the money moral maze
Please remember, please be polite to other MoneySavers, even if you disagree with them
PS. And just to confirm this is an entirely hypothetical situation. Each week in the email I will be asking those questions. And yes, the lack of detail, the phrasing, all of it is deliberate to envoke debate (nice debate too). Enjoy the money moral maze.
Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
0
This discussion has been closed.
Latest MSE News and Guides
Replies
I believe all people should be competent in their jobs, and that even if you are not good at one job you will good at another. I was a rubbish shelf stacker, a very poor salesperson and my time at the ice cream !!!!!! was laughable (sacked from there). However, i'm a good teacher, everyone has their niche. I would feel a bit bad for them, but they shouldn't be on their final warning. I work hard for my money so yes i would process my complaint.
That's life.
Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
They would of been set numerous targets etc to fix there battered path, if they haven't made the effort to improve, then it's obvisouly not the job for them anyway!
::£2 - CSC - Terramundi is filling up!! :: Joined 3/3/06 :: 5/2/07 - 835kg + £280 Banked!!::
::5p,10p & 20p - Savings Tin :: Founded 9/4/06 :: 23/3/07 - 3.2kg ::
Lost to date - 9kg (22/8/06) Next weigh in 2007!!
If you are out of pocket for 100 pounds and they have made error then it is tough - unless they want to keep their job so badly they will send you 100 pounds? only kidding!
If the person is on a final warning then maybe they should think about a career change as they clearly arent cut out for the job they are currently in.