Am I in the wrong??

jasmineswhiskers

marleyboy wrote: »

Sorry but this is utter nonsense. For example you bought a condensed version of a computer game strategy guide, wrongly assuming it was the full version.

Had this game guide specifically said (FULL VERSION) then you would have a case, clearly it did not, this is why you still have it today and never got it refunded, as the seller did not mislead you in the advert.

People do not go around describing what items are not, the list would be endless; Computer game for sale - does NOT come with a computer, does NOT do somersaults, does NOT play by itself, does NOT glow in the dark, etc.

People sell a product as is, they describe it to the best of their knowledge, maybe even describing what it DOES do. A bidder is perfectly entitled to enquire if the item does this or that as well, but a seller only needs describe what the item is and what it does Never what an item is NOT and what it doesn't do.

So according to your theory if they should decribe what an item is then why didn't the seller state it was the condensed version? Of course this was misleading. If you bought a car you'd expect it to have wheels, an engine, a steering wheel etc - or is it a case of sorry it doesn't as I never said it did.

mikey72

babyfruitella wrote: »

I'm not happy at all at them ruling in her favour. She couldn't provide any evidence because it wasn't fake. Why should she get the bear AND her money back?? When i've seen cases of eBay refunding previously its usually been ruled as a "no fault" case. I'm just confused as to why they've refunded her, if seemingly she was in the right??

You sold it for a better price than you expected. You still have your money. I can't see why you are upset.

babyfruitella

mikey72 wrote: »

You sold it for a better price than you expected. You still have your money. I can't see why you are upset.

No I didnt. I sold it for the same price as i'd seen the same bear go for the same day. This has affected my performance ratings because the buyer can't read a description properly! THATS why i'm upset!!

zenseeker

marleyboy wrote: »

Sorry but this is utter nonsense. For example you bought a condensed version of a computer game strategy guide, wrongly assuming it was the full version.

Had this game guide specifically said (FULL VERSION) then you would have a case, clearly it did not, this is why you still have it today and never got it refunded, as the seller did not mislead you in the advert.

It's you who are talking nonsense. When something like a strategy guide comes in two versions, a listing MUST make clear which version you are getting. OK, so they don't have to say what it isn't, but they do have to say what it is...if they didn't describe it as the condensed version then they have not fully described it, so it's the seller at fault. You could argue that the buyer should have asked which version it was, but what if the buyer in question has no idea that two versions exist?

mikey72

babyfruitella wrote: »

No I didnt. I sold it for the same price as i'd seen the same bear go for the same day. This has affected my performance ratings because the buyer can't read a description properly! THATS why i'm upset!!

From your first post
"It sold for £34.40 which astounded me. Its just a stuffed toy after all."
Either it was a good price or you astound easily then.

It's your thread though

"Am I in the wrong?? "

Ebay must have thought the buyer wasn't.

Soubrette

zenseeker wrote: »

It's you who are talking nonsense. When something like a strategy guide comes in two versions, a listing MUST make clear which version you are getting. OK, so they don't have to say what it isn't, but they do have to say what it is...if they didn't describe it as the condensed version then they have not fully described it, so it's the seller at fault. You could argue that the buyer should have asked which version it was, but what if the buyer in question has no idea that two versions exist?

In a private sale - what if the seller has no idea that there are two versions?

marleyboy

jasmineswhiskers wrote: »

So according to your theory if they should decribe what an item is then why didn't the seller state it was the condensed version? Of course this was misleading. If you bought a car you'd expect it to have wheels, an engine, a steering wheel etc - or is it a case of sorry it doesn't as I never said it did.

Wrong again, I am assuming the item was sold described as a computer game guide. including the title, and that it is in fully working order. I imagine the buyer GOT a computer game guide, its title and that it worked. A buyer is perfectly entitled to "ask" whether it was the full or condensed version, but the seller is NOT misleading the buyer unless they said it was the FULL version.

As a rule of thumb, I would always ensure the product included the words "FULL VERSION", if not, I would automatically assume it was a condensed version

I am imagining if you bought a car it would be described as "in full working order" unless specified as NON working. I cannot imagine a car working minus its engine, its wheels, steering wheel, gears, nuts n bolts, exhaust etc. Anything other than this would be described as either a car shell, or spare parts.

This is no theory, if you dont like the way Ebay works, I suggest you complain to them about it. NOT ME.

You could argue that the buyer should have asked which version it was, but what if the buyer in question has no idea that two versions exist?

In this case the buyer has bought the product he or she expected it to be, be that they have no idea there exists two versions in the first place.

marleyboy

babyfruitella wrote: »

No I didnt. I sold it for the same price as i'd seen the same bear go for the same day. This has affected my performance ratings because the buyer can't read a description properly! THATS why i'm upset!!

It reminds me of a case where an ebay seller sold a grey leather jacket, but the buyer complained they were mislead because it was the "wrong shade of grey".

babyfruitella

mikey72 wrote: »

From your first post
"It sold for £34.40 which astounded me. Its just a stuffed toy after all."
Either it was a good price or you astound easily then.

It's your thread though

"Am I in the wrong?? "

Ebay must have thought the buyer wasn't.

It DOES astound me why ANYONE would pay that for a stuffed toy.

Girlpantsx

Jesus christ. I'll make a mental note that if I ever sell anything on ebay again to make a huge list of things the item doesn't do incase the MSE Nazi's catch wind of it. :think: