toy story 3 £2.99 with free £5.00 at bee.com

Basil1234

just checked my account as last few days has been saying processing now this morning have had no email at all which is a bit poor imho in the account itself says now dispatched i can only put this down to the amount of traffic/business it probabely had but it would have been nice if a bee rep could have come on this site like other companies do and see issues people have like not being able to change card details as one example so people can feel more secure about using the site they might find by doing that they might get more business normally as one thought.
i personally am happy with the deal i have got just have to wait for it to turn up now. hopefully bee will read thru this thread and see issues they can actually improve on and physically do so rather than just saying we will take you comments on board there are plenty of firms that spin that one liner out but time will see what really happens.

GRAHAM2109

I can't remember my code now

Savvybunny2009

smoyea wrote: »

Just checked my account it says my order was declined. I have spent 30 mins on the phone to customer services explaning that i had an misleading email to say they are processing my order and then to find the following day the order has not been processed. I suggested because they are out of stock as a good will gesture the least they should do is to give priority when new stock comes in to the people with failed orders. They were unwilling to do this. so basically No customer service at all. I suggested they change to email to say we are currently processing your order and will confirm your order very shortly. :mad: I got the "we will take on board your feedback" standard answer which of course is no help to me

You can't really blame the company for your card being declined :eek:

jamespir

it says my card was declined but the transaction went through barclays on wednesday i think they are telling porkies

ive seen now they tried to charge me 7.99 for the princess diaries and 7.99 for winne the pooh after the transaction had already gone through

how naughty is that they advertised them at 99p

silly_sausage_4

Both my bank card and credit card have been declined (have tried twice) and there is money in my account! Have no idea why, but am not trying again incase messes up my card - the £5 off isnt worth the hassle if my card gets stopped!

mghnew2you

Parents, be warned..when I tried to scroll through all the DVD's in the children's section to find something that actually wasn't oos, I quickly realised there was no filter on it...ALL their movies are listed under children, including ones completely inappropriate for young viewers!

Tammy86

Their search function is absoultely useless. I'm very suprised that it's part of a big company.

jumbaya

:mad: My card has been declined too, and nobody is answering the phone at customer services.

smoyea

Savvybunny2009 wrote: »

You can't really blame the company for your card being declined :eek:[/QUI


I know there is not a problem with the card as used it to purchase before bee transaction and after transaction as well as yesterday (have 3 kids so loads of online shopping).
They also confirmed that card declined may not be the reason but always the explanation given on the account information. They don't seem
to have systems in place at present>:(

jamespir

jumbaya wrote: »

:mad: My card has been declined too, and nobody is answering the phone at customer services.

yeah ive treid 6 times this morning to get through but it just rings and rings

what i cant understand is my transaction went throught to the verified by visa (where it was ) and the 3.99 was taken from my bank account
so someone is telling a big fat lie