1899/18185/18866 PROBLEMS price increases (merged)

Mikeyorks

Hmm . bit odd. The override for the V2 is specified as '##' on the Orchid website - but '121' in the manual. Good to have a choice:rolleyes:

bendtoy_2

zAndy1 wrote:

Now that is odd if it's affecting other providers as well. Anyone else?

Its only affecting 1899/18185/18866 who are sister companies and presumably use same network.

save-a-lot

Is 18866 not working for anyone else at the moment?

have a dialler in place so do not have to worry about dialling any access codes, anyway geting a message saying...

18866 does not currently have a service for the desination you have dialled (or words to that effect)

it is giving this message on a UK landline number we dial all the time, tried a few numbers and get the same message.

Anyone else getting this????

just been merged - I am in the North West if that helps anyone

Edinburghlass_2

I have been on the phone for the past two hours via 1899, so its working just fine

BexTech

zAndy1 wrote:

Now that is odd if it's affecting other providers as well. Anyone else?

18866, 1899 and 18185 are all the same company.

This must be a fairly major problem if it affecting so many people and across all the different flavours. Previously when I had a problem with one service the other was fine, but people are reporting all are having the same fault.

As I dumped my BT landline 15+ months ago I can't try the in-direct access number, however trying the 0808 access number from my Sipgate service does indeed work fine and connects to the destination OK.

VoIPStunt which I also use as my main VoIP provider which was once a Finera SA service and now run by Betamax works without problem.

EDIT: 18866's 0808 access number now stating I've dialled an invalid number after stating the call cost and ringing for a couple of seconds.

billsavings

Edinburghlass wrote:

I have been on the phone for the past two hours via 1899, so its working just fine

Have you tried making a call since?

orsonkart_2

The 0808 Freephone Access Numbers are working fine so cable customers should not be affected.

Must just be Indirect Access.

Hazzanet

I'm having a problem with 18185 here in Swindon too. I've resorted to using BT!!!

MikeG_3

I have this current problem, too, as does my sister, and I was wondering whether this was a OneTel/TalkTalk problem because a third subscriber, who has a BT landline says their connection is working fine and dialed me to prove it.

GlebeCS

I am on BT and mine is broken, has been since around 3:30 this afternoon, 18185, 18866 and 18899 all affected