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boiler problem...landlord or tenant?

Hello, I got a call last night from my tenant to say that the boiler wasnt working (overheating and loss of pressure).

A year ago, there was the same overheating problem and it cost me £300 for labour and parts.

Day or night, hot or cold, in or out the tenant has had the heating on since early september despite reminders that the boiler needs time to recover and cool.

Who is liable for the work?
«134567

Comments

  • You are. Have you explained thermostats/timers etc?
  • I think you are: I've never heard of a boiler needing to "recover and cool". That makes it sound like it's not fit for purpose. It's part of the property's f&f and I can't see that the tenant has mis-used it although I can't understand why anyone would want the heating on overnight when they're tucked up in bed or when they're out.
  • timmyt
    timmyt Posts: 1,628 Forumite
    limeburner wrote: »
    Hello, I got a call last night from my tenant to say that the boiler wasnt working (overheating and loss of pressure).

    A year ago, there was the same overheating problem and it cost me £300 for labour and parts.

    Day or night, hot or cold, in or out the tenant has had the heating on since early september despite reminders that the boiler needs time to recover and cool.

    Who is liable for the work?

    you are, and pretty much for everything that goes wrong, save tenant breakages.
    My posts are just my opinions and are not offered as legal advice - though I consider them darn fine opinions none the less.:cool2:

    My bad spelling...well I rush type these opinions on my own time, so sorry, but they are free.:o
  • neas
    neas Posts: 3,801 Forumite
    indeed you are responsible. If you rented somewhere for x amount per month youd expect the fittings to work. i'd just get a british gas homecare agreement.
  • tbs624
    tbs624 Posts: 10,816 Forumite
    limeburner wrote: »
    Hello, I got a call last night from my tenant to say that the boiler wasnt working (overheating and loss of pressure).

    A year ago, there was the same overheating problem and it cost me £300 for labour and parts.

    Day or night, hot or cold, in or out the tenant has had the heating on since early september despite reminders that the boiler needs time to recover and cool.

    Who is liable for the work?
    It's your statutory repairing responsibility under s11 of the LL & T Act 1985.

    When did you last have this boiler checked and certificated?

    Have you supplied the T with instructions for the operation of the heating system?

    If you can't get it fixed pronto then you need to be hiring some alternative forms of space and water heating for your T.
  • poppysarah
    poppysarah Posts: 11,522 Forumite
    limeburner wrote: »
    tenant has had the heating on since early september despite reminders that the boiler needs time to recover and cool.

    Who is liable for the work?

    You. Sorry chuck.


    Can you scan in the instructions for the boiler where it states the boiler needs a rest?
  • get british gas homecare landlord maintenannce plan, its only about 40 pound a month and its well worth the money.
  • Brb
    Brb Posts: 472 Forumite
    Wow, I'm just stunned to see that a LL would even have to ask such a question and is indicative of all the plain clueless LLs there are out there.

    Harsh ? just a T's home/health these ppl are messing with after all. Hope that boiler is safe!! to me if a boiler needs to "cool down" that indicates a massive problem and potentially dangerous!.

    Get it sorted before you kill someone!.
    Inside this body lays one of a skinny woman
    but I can usually shut her up with chocolate!

    When I thank a post in a thread I've not posted in,
    it means that I agree with that post and have nothing further to add.
  • Brb wrote: »
    Wow, I'm just stunned to see that a LL would even have to ask such a question and is indicative of all the plain clueless LLs there are out there.

    Harsh ? just a T's home/health these ppl are messing with after all. Hope that boiler is safe!! to me if a boiler needs to "cool down" that indicates a massive problem and potentially dangerous!.

    Get it sorted before you kill someone!.

    My thoughts precisely! Someone was asking a similar question yesterday. People shouldn't become landlords if they don't know the risks and costs involved in the maintenance.
  • pimento
    pimento Posts: 6,243 Forumite
    Part of the Furniture 1,000 Posts
    Your tenant must be minted to be able to afford to have the heat on 24/7.
    "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair
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