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Buyer wants to pay by Pay Pal at Collection

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Comments

  • Here's a question, perhaps one of the legal eagles on here can answer, if someone uses paypal for a collection only item then does an INR claim, which ebay/paypal accept and reverese the payment, surely that makes ebay complicite in the fraud of the buyer, especially if you have gotten the buyer to sign for the item. Could you claim against ebay, or have the Old Bill knock on the doors of ebay?
  • soolin
    soolin Posts: 74,690 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    jonnyd281 wrote: »
    Here's a question, perhaps one of the legal eagles on here can answer, if someone uses paypal for a collection only item then does an INR claim, which ebay/paypal accept and reverese the payment, surely that makes ebay complicite in the fraud of the buyer, especially if you have gotten the buyer to sign for the item. Could you claim against ebay, or have the Old Bill knock on the doors of ebay?

    No because you have accepted the risk and paypal state quite clearly their service is not suitable for items that cannot be collected.

    You have the choice to sell or not, I do not sell high end goods unless I cna post them. If you use ebay you abide by their rules.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • macfly
    macfly Posts: 2,728 Forumite
    You have been forced to accept the risk, by the same company. It can't be said that you don't have to advertise on ebay either, as they happily allow you to have collection only items. They could be liable for having a system which makes the scam easy.
  • Percy1983
    Percy1983 Posts: 5,244 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    For something like this I would list locally and on gumtree, you can insist on cash on collection that way.

    I wills ay I have had 1 buyer collect and pay by paypal and all is fine, it did worry me slightly but as said not everybody is on a scam.
    Have my first business premises (+4th business) 01/11/2017
    Quit day job to run 3 businesses 08/02/2017
    Started third business 25/06/2016
    Son born 13/09/2015
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    Officially the owner of my own business since 13/01/2012
  • andy.m_2
    andy.m_2 Posts: 1,521 Forumite
    Crowqueen wrote: »
    I'm not handing over my fingerprints to anyone except someone who is legally permitted - or obliged - to take them.


    You know you do have a choice of not handing over your fingerprints, simply buy from another vendor.
    simples.
    Sealed pot challange no: 339
  • mobile48
    mobile48 Posts: 745 Forumite
    edited 18 November 2010 at 3:54PM
    jonnyd281 wrote: »
    surely that makes ebay complicite in the fraud of the buyer,

    I have no idea however I have read claims on the web that people using your argument together with other arguments have gotten their money back from PayPal although specific details of cases were not provided.

    Whether or not this is the case it will be very hard work and you still may get nothing.

    My previous post in this thread hinted at how to improve any remote chances in this area.
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    andy.m wrote: »
    You know you do have a choice of not handing over your fingerprints, simply buy from another vendor.
    simples.
    Agreed, which is what I would do. And if you warned me when listing the item I'm sure I and many other people wouldn't bother buying, given that you are basically treating them as a criminal. I don't think it's a good way of appealing to customers, quite honestly. Putting off a large number of potential buyers is probably not worth the potential scams you end up avoiding as well.

    As far as the legal side of it goes, I think you would probably have a good case at least for a civil suit against the buyer. I don't think eBay would, however, be complicit (since they don't handle payment themselves but leave it to Paypal) and Paypal presumably have some sort of disclaimer in their terms which distance themselves from the behaviour of a third party.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • soolin
    soolin Posts: 74,690 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    mobile48 wrote: »
    I have no idea however I have read claims on the web that people using your argument together with other arguments have gotten their money back from PayPal although specific details of cases were not provided.

    Whether or not this is the case it will be very hard work and you still may get nothing.

    My previous post in this thread hinted at how to improve any remote chances in this area.

    I think you are getting muddled between ebay and paypal. paypal state, quite specifically in several places on their website and when you take payment that it is NOT suitable for items that cannot be delivered and tracked online.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • mobile48
    mobile48 Posts: 745 Forumite
    edited 19 November 2010 at 5:16AM
    soolin wrote: »
    I think you are getting muddled between ebay and paypal. paypal state, quite specifically in several places on their website and when you take payment that it is NOT suitable for items that cannot be delivered and tracked online.

    I failed to find one statement.

    Do PayPal actually say this?

    I would guess well over 90% of their transactions would by your statement be NOT suitable.

    Google finds 9 uses of the word suitable on paypal none preceded by not.

    I suspect they use different word like you may lose some types of disputes without tracking.
  • bigblackdog
    bigblackdog Posts: 1,076 Forumite
    as previous poster said , and i totally agree , the buyer wants to pay with his credit card , unless you will accept a credit card on collection he has to use paypal , simples
    my favourite food is spare ribs
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