Awful new hairdressers in Liverpool.

PinkLipgloss

They probably don't want the owner to know - covering their tracks by the sounds of it.

If I were you I'd call under the pretence of booking a bridal party in order to speak with the owner, or write to the owner directly marking the letter "private and confidential".

GemJar_2

PinkLipgloss wrote: »

They probably don't want the owner to know - covering their tracks by the sounds of it.

If I were you I'd call under the pretence of booking a bridal party in order to speak with the owner, or write to the owner directly marking the letter "private and confidential".

Fantastic idea- I shall do this tomorrow

Stephb1986_2

I'm glad you got your money back groupon are great like this and will refund if there is a problem.

I did go to a salon in Woolton in August on a mycitydeal called Harrison Hair Studio they were fantastic they were that good I've booked them to do my hair at christmas

And I'm quite fussy

Steph xx

GemJar_2

I have to say it wouldnt stop me using groupon again and im really please with how they delt with the whole situation, also another upside I think I've found my new hairdresser (can't find a good one in manchester)- just means i have to travel to l'pool every time i use them!

hippyadam

GemJar wrote: »

not a swearword muttered and I didn't shout at all i was very proud.

As are we lol

Let us know if you ever do get an apology! (but don't hold yer breath)

And for my final word:

trello

I also got a voucher of groupon for Om Shanti for a spa package, had the booking confirmed but when I arrived on the day first they couldn't find my appointment and then they said someone had double booked me in.

There were a lot of staff there at the time but only one customer. Have had a refund back from groupon

Stephb1986_2

It seems to me that they just wanted the publicity and not the custom. More fool them thats two customers they've lost out on and any of us lot who decides not to go.

Steph xx

PinkLipgloss

GemJar wrote: »

Fantastic idea- I shall do this tomorrow

Good stuff - let us know how you get on! I would be most interested to hear what the manager has to say for him/her self.

Miss_Scrooge_2

If it's publicity they want, it's publicity they got. Google 'em and this thread is at the top of the page, haha!

GemJar_2

Miss_Scrooge wrote: »

If it's publicity they want, it's publicity they got. Google 'em and this thread is at the top of the page, haha!

Love it! I *shall* be phoning them tomorrow. Still not had my call back Might actually book a bridal party for a Monday in 2 months time and see how they like wasting time/money