Disney DVD 10 movie boxset for £17.97 delivered [CLOSED]

cpu

rsm wrote:

Got my £5 voucher. Do you realise it's only reedemable with DVD purchases!

I was told 'gift voucher' on the phone. No mention of having to use it against dvds. It this the case with everyone's?

Creosote

"b. Gift certificates may only be redeemed at our website,
http://www.amazon.co.uk, toward the purchase of DVDs listed in
Amazon.co.uk's online DVD catalogue sold by Amazon.co.uk. They cannot
be redeemed at Amazon.com, Amazon.de, Amazon.fr, Amazon.co.jp,
Amazon.ca or at any of Amazon.co.uk's Auctions, zShops or Marketplace
or at any of Amazon.co.uk's Trusted Partners' sites."

Seems to be that way @ dvd only £5 voucher, so i'd have to spend another £10 on an order just to get free postage and packaging =/

bluemango

I have £15 now showing on my account from cs, also had the £5 email but if i try and enter that code to my account I get the message - anyone else got the same problem?

Important Message
This offer has already been redeemed. Please enter another claim code or leave this field blank.

:mad: :mad:

sopplayer

got this from customer charter on there website.....


2. Price Increases

Unfortunately publishers occasionally raise the price of items unexpectedly. In the event that this occurs we will check with you to see if you still wish to receive the item at the new price. We may, at our discretion, absorb small price increases without passing them on to our customers.


i was told by CS just now that it was down to a pricing issue......so if thats the case then surely the above would stand!!!

just a question whether it be a small price issue

greyster

I think those who chose 1st class post had a greater chance of getting the box. In the future I think I'm going to fork out the extra few quid to hopefully get the item rushed to me before they notice.

Hannah2

Has anyone who was told they would be called back by a supervisor received a call yet? I phoned back to complain about my "call back" call this morning and that what I was told obviously wasnt true (regarding being able to reorder when it came back in stock at the same price). Very snappy cs woman was having none of it and read out the £5 e-mail to me. Told her I wasnt happy as had obviously been lied to. Apparently it was the Philippines (sp?) I spoke to this morning !!!! Asked to speak to supervisor, she exhalled loudly and then said she would arrange for someone to call me. Only problem is I have meetings this afternoon and dont want to miss them calling me! She didnt offer any compensation at all......typical

kmorrisuk

Anyone got the phone number i can't find it
Thanks

greyster

i've yet to meet a good retail organisation that does call backs well. Better to phone again immediately and hope for a better result. Don't hope for a timely response especially when they are getting overwhelmed with MSErs, friends and colleagues.

FloFlo

I phoned again and was told they have no authorisation to apply gift certificates - yeah right.

ellives

heatherw_01 wrote:

Anyone who phoned up and got compensation, had it added to their account yet?

yep - added immediately and used immediately too!

£50 - I was lucky...