Tesco misprice discussion area part 12

ftbworried

Hi Guys,

I'm a newbie to this and was wondering how do you spot a potential R and R? What are good indicators? I'd look very suss if I was scannign random things in the shop!

Thanks,

Clasics

Evening folks,

This is my first post and im a newbie at this R & R stuff but its great,

Got 5 boxes of Lindt choc's
2 books (horrid henry)
failed on Nigella Lawson (eagle eyed operator)
2 boxes of champagne and chocs (actually got 4 but they refused other two r & r coz of bulk buy policy, phoning head office tomoro, any tips greatly received!)

Thanks for all your posts!

P.S. I work at CS at asda and know their policy inside out if any one needs tips.


I always engage the SA in completely inane chatter until the offending product is scanned and returned to my trolley. Works every time.

merlinormartin

hi clasics ..and welcome to the wonderful world of R&R

P.S. I work at CS at asda and know their policy inside out if any one needs tips

Perhaps you could give head-office a call, and see if they'll adopted the tesco approach to overcharges

xlt_hunter

Hiya all - can anyone tell me if they have recived their cheques on the xbox misprice some 26 days ago? As I was overcharged on a xbox30 I was promised a cheque from the helpdesk HQ - all true details given to the said person after it happened - called last week to see whats happening and they saaid a cheque was requested and should be with me at the end of last week - did it heck!

Gave them a extra week and called again today- still no cheque, more excuses, so starting to smell a rat here and found the receipt again and still within the 28 days return policy by 1 day and promty return a xbox today to get my £££ back.

Empty promises tescos doesn't do you any favours!

Voting with my feet and going to Morrisons now for the main shop, I will hit back in style soon so watch out as the tomtom has been loaded with all of your stores and 1 full credit card waiting for that moment

M

jasonrat

merlinormartin wrote:

hi clasics ..and welcome to the wonderful world of R&R



Perhaps you could give head-office a call, and see if they'll adopted the tesco approach to overcharges

clasics has been here ages he was quoting someone else

merlinormartin

hmmm .. well its getting late .. didnt see the quote box :rolleyes:

jasonrat

merlinormartin wrote:

hmmm .. well its getting late .. didnt see the quote box :rolleyes:

he didnt have one so u r not not seeing things
just read the message on another thread:p

weaver

I had a panic attack in my local tescos today - had to visit customer services to refund the 3 brollies i got the other day, you know the ones in the xmas gift section. They are absolute rubbish for £4.98 each !!!!!!

Anyway whilst waiting for my refund to go through I glanced up and NO customer service policy board - the one with the - we will refund if you are overcharged at the bottom. in its place 2 liquid hand washes !!!!!!!

Panic bells started ringing - have they changed the policy etc etc I quickly scanned the area - a bit like a chicken caught in head lights - PANIC PANIC PANIC

Oh calm down they had moved it to just inside the entrance - whats all that about ? - nearly asked for the paramedics for resuss, obviously people stood at CS desk too long have been quoting the policy and crafty Mr T decided to not make it so easy - naughty naughty - why are you trying to spoil the fun Mr T or is this your way of playing with the rules to keep us on our toes.

renegade74

??? wrote:

Evening folks,

2 boxes of champagne and chocs (actually got 4 but they refused other two r & r coz of bulk buy policy, phoning head office tomoro, any tips greatly received!)

ID

Yeah, its a bulk refund not a bulk purchase, they have broken their own rules by selling u 4 in the 1st place.

FloFlo

Any one from Tesco confirm the bulk policy on buying and refunding?