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Had 2nd hand car for 16 days and its broken down, what are my rights?

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  • life_in_termoil
    life_in_termoil Posts: 1,036 Forumite
    Yeah got a courtesy car a tiny fiat 500 which is brill but not very good as a family car lol x
    Sealed Pot Challenge member #982
    In 2012 I pledge to:- Save £1 a day, meal plan, be more organised, have NSDs, set myself a budget AND STICK TO IT, throw all loose change into Sealed Pot and not open it till 29th November.:money:
  • esmerobbo
    esmerobbo Posts: 4,979 Forumite
    Part of the Furniture 1,000 Posts
    At least your able to get about, but geez how long do they need to put an engine in.
  • life_in_termoil
    life_in_termoil Posts: 1,036 Forumite
    Got my car back yesterday :-) so far so good lol x
    Sealed Pot Challenge member #982
    In 2012 I pledge to:- Save £1 a day, meal plan, be more organised, have NSDs, set myself a budget AND STICK TO IT, throw all loose change into Sealed Pot and not open it till 29th November.:money:
  • Rossy.
    Rossy. Posts: 2,484 Forumite
    Glad you've got it sorted. Though i don't know about you but when i've had a car that's needed it's heart replaced i never ever felt easy about driving it. Hat's off to you though if you have confidence in it

    Hartwells did the right thing in the end but their customer services and the way they whent about this stinks and shouldn't og happened.

    I really hope they wise up and take a beter stance if in future cases like this come up.

    Oh and engines don't usually take 10 days to fit unless they have had to source you an engine.

    Did you get a reiept with the new engine? How many miles has the engine done etc? Also make sure you put the new engine number on the V5 and get it sent off to the DVLA to save any hassles if it's ever checked
    If Adam and Eve were created first
    .Does that mean we are all inbred
  • esmerobbo
    esmerobbo Posts: 4,979 Forumite
    Part of the Furniture 1,000 Posts
    life_in_termoil wrote: »
    Got my car back yesterday :-) so far so good lol x

    Lets hope that's the end of the saga and the engine is a goodun.:T
  • life_in_termoil
    life_in_termoil Posts: 1,036 Forumite
    Hello me again Uh oh

    I now have another problem....the temperature guage keeps on jumping from normal to RED staying their for afew seconds then dropping back to normal. It only did it on the motorway when travelling over 60mph its fine when doing stop start journeys. Any idea what could be causing it? At first I thought that maybe because of the extreme cold temperatures the radiator could be partially frozen (it happened on Xmas Day after a very cold night of -18) but today it has been doing the same and the temperature outside is above freezing.

    I will be back on the phone tomorrow to Hartwells just wanted abit of an idea what it could be.

    Many thanks
    Sealed Pot Challenge member #982
    In 2012 I pledge to:- Save £1 a day, meal plan, be more organised, have NSDs, set myself a budget AND STICK TO IT, throw all loose change into Sealed Pot and not open it till 29th November.:money:
  • Jeff_Bridges_hair
    Jeff_Bridges_hair Posts: 6,330 Forumite
    life_in_termoil wrote: »
    Day 4 and still no idea as to what is wrong with the car!!!

    Reject it under SOGA then. It is obviously not fit for purpose and no repair has made it right.
    "If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Jeff_Bridges_hair wrote: »
    Reject it under SOGA then. It is obviously not fit for purpose and no repair has made it right.

    You not reading all the posts / thread again Jeff? ;)
  • mikey72
    mikey72 Posts: 14,680 Forumite
    life_in_termoil wrote: »
    Hello me again Uh oh

    I now have another problem....the temperature guage keeps on jumping from normal to RED staying their for afew seconds then dropping back to normal. It only did it on the motorway when travelling over 60mph its fine when doing stop start journeys. Any idea what could be causing it? At first I thought that maybe because of the extreme cold temperatures the radiator could be partially frozen (it happened on Xmas Day after a very cold night of -18) but today it has been doing the same and the temperature outside is above freezing.

    I will be back on the phone tomorrow to Hartwells just wanted abit of an idea what it could be.


    Many thanks

    Could just be a connector, with maybe a bit of water in it.
    Does it feel hot, or smell like it's getting too warm?
  • life_in_termoil
    life_in_termoil Posts: 1,036 Forumite
    When ive checked the radiator I was able to get the cap off no problem at all and you could touch the pipes. I did think that maybe it had ice in the radiator coz of the extreme low temperature so put more anti freeze in it but that didnt work, so now thinking it may have a blockage
    Sealed Pot Challenge member #982
    In 2012 I pledge to:- Save £1 a day, meal plan, be more organised, have NSDs, set myself a budget AND STICK TO IT, throw all loose change into Sealed Pot and not open it till 29th November.:money:
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