Post Office Savings

A._Badger

Sceptic001 wrote: »

Thanks for the suggestion. I have now tried Firefox but it still doesn't work. All links on menu work except "Transfer money in" and "Regular deposit"

Likewise, I also use Firefox. It seems they have 'issues'.

verntern

Stompa wrote: »

FWIW 3p per minute using 18185.

zero pence per minute using 0800 1694955

Stompa

verntern wrote: »

zero pence per minute using 0800 1694955

Yes, I realise that!

johnmoney05

Sceptic001 wrote: »

Thanks for the suggestion. I have now tried Firefox but it still doesn't work. All links on menu work except "Transfer money in" and "Regular deposit"

I just tried again! It worked!

Did you press the arrow on the left, not the words "Transfer money in"?

When you press the arrow on the left, it shows two options.

If anything wrong, I think it might be your account not fully opened yet??

verntern

Stompa wrote: »

Yes, I realise that!

You realise that. The information is for other Post Office saver applicants who do not know this number. Not exclusive to you.

Sceptic001

johnmoney05 wrote: »

I just tried again! It worked!

Did you press the arrow on the left, not the words "Transfer money in"?

When you press the arrow on the left, it shows two options.

Thanks. You are absolutely right. Amazingly user-unfriendly, but all working!

ChiefGrasscutter

Tried applying online....(using IE) System failed at the final stage and gave a server error.......

MikeTheSaver

Hi,

I'm having trouble applying for the Post Office Online Saver. I get to the end and a message says, "Your application: We are currently processing your application and will be in touch in due course." but I get no confirmation email and nothing happens. I telephoned and was told there was no record of my application. So I applied again: same result (nothing!). I was using Google Chome, so I switched to Internet Explorer - same result.

Has anyone else experienced this?

Thanks,
Mike

vector

my post office account was fully opened the other day but when i try to move money via my linked account i get a message telling me that a direct debate has not been set up. does the post office set this up or is it down to me to do it? if it's down to me then what do i need to do? thanks in advance.

ChiefGrasscutter

Yup, Further to my earlier post recording a system failure I tried again sometime later and got the same message that you received. I haven't bother to follow it up yet by phone.............. Frankly I've got to the stage where I just issue a formal complaint when this sort of thing happens and when I get a load of guff/corporate twaddlespeak back just refer it to the FOS: - it seems to get the message across.