Post Office Savings

cepheus · 29 October 2010 at 12:14PM

molly_mandy wrote: »

Well, still no sign of User ID letter in the mail this morning so I rang their freephone & a very helpful lady gave me my User ID over the phone.
So I'm up and running :j

Molly Mandy

How long has it been since your security code arrived, and what number did you ring?

molly_mandy_2 · 29 October 2010 at 12:54PM

Cepheus - I got my security code at the beginning of this week.

I rang 0800 1694955. Ignore first 5 options - then wait - then next options include "existing applications" (option 3 I think). She asked me security questions & for three numbers from my security number. Then she was able to give me my User ID.

Hope she can help you too.

verntern · 29 October 2010 at 1:08PM

I got tired of waiting for the user ID to arrive by post. Got through on the phone using 0800 1694955. Don't press any of the first 'choose from the following selection' numbers and wait for the second choice. Enquiry about savings application. Explain you have not received your user ID. Have all your other information to hand. Name, D.O.B, address etc. You will be asked some random numbers from your security number and then will be given your user ID number. Painless, and for me an efficient, helpful customer services operative.

cepheus · 30 October 2010 at 2:11PM

Thanks Vertern & Molly_Mandy did this today, and it is up and running. Doubt if the number would ever have arrived!

I arranged to transfer money into the Post office Account from my nominated account, perhaps the debit card option would have been quicker?

Shame there isn't any way of sending money from the post office account at regular intervals.

moneysaver84_3 · 30 October 2010 at 7:35PM

Glad you guys / girls are up and running. Let hope they keep the rates up on this account, otherwise it will be another switch and ditch operation!

juicyjude · 31 October 2010 at 10:55AM

I know you can download an application form for this account if you have problems with the online application but does anyone know if you can just send the application form instead of trying the online application first. I would prefer the second option really, just wondered if anyone knew the answer to this. Many thanksx

martin177 · 2 November 2010 at 10:47PM

Anyone managed to find the sort code for the Post office online saver account without having to ring the 0845 number ?
PS Good interest rate but rubbish website as they cannot merge their credit card accounts with their online savings accounts!! ie customers need TWO different log in password and access codes

Stompa · 2 November 2010 at 10:52PM

martin177 wrote: »

Anyone managed to find the sort code for the Post office online saver account without having to ring the 0845 number ?

You clearly weren't paying attention, they tell you both your account number and the sort code at the end of the application process! Mine is 90-78-68, I imagine everyone has the same sort code.