MSE News: Banks put PPI claims on hold in defiance of regulator

mrs-stressed

debt55/Napoleon - Firstly learn to spell - that helps with communicating and secondly you and whos army are you going to gather to slay these wicked capitalist greedy people. I suspect you are just all talk and no action. There are people in this world who do not go around shouting, rablerousing and whipping people into a complete frenzy. And as for calling people names that shows how uneducated you are!!! Listen to people debt55 and you will find that most of us on here are in some sort of difficulty - through no fault of our own and we are now finding ourselves stuck - totally stuck as to what to do now. Your option is not one I choose to go down. Social networking can go horribly horribly wrong and I do not want to be a part of that route.

Offer us something real and tangible to deal with this not some hardarsed halfbaked and totally unmanageable cockamaimee idea plucked from thin air.

mrs-stressed

mrs_skint wrote: »

pmsl mrs s

At the risk of getting a verbal whipping from Napoleon/debt55 what do those initials stand for?:(

mrs_skint

p*ss myself laughing :-)

mrs-stressed

Must remember that one!!!!!!

debt55

Alpine_Star wrote: »

Social networking wasn't responsible for the run on Northern Rock - it was the news media.

And FYI it wasn't brought down by the people. It was saved by them.

i never said northern rock was brought down by social networking?

it was scared angry consumers who brought it down

now this ppi business is going to get plenty of press, by using that AND social netwroking we can spread the word about what a massive scam this is being pulled by lloyds and other bandits who freeze ppi complaints against the wishes of their regulator.

we have to take action. not just moan about it on a forum.

debt55

mrs-stressed wrote: »

debt55/Napoleon - Firstly learn to spell - that helps with communicating and secondly you and whos army are you going to gather to slay these wicked capitalist greedy people. I suspect you are just all talk and no action. There are people in this world who do not go around shouting, rablerousing and whipping people into a complete frenzy. And as for calling people names that shows how uneducated you are!!! Listen to people debt55 and you will find that most of us on here are in some sort of difficulty - through no fault of our own and we are now finding ourselves stuck - totally stuck as to what to do now. Your option is not one I choose to go down. Social networking can go horribly horribly wrong and I do not want to be a part of that route.

Offer us something real and tangible to deal with this not some hardarsed halfbaked and totally unmanageable cockamaimee idea plucked from thin air.

oh the irony... whos? learn to spell?

looool

i think you meant "whose"

glass houses etc

you have been exposed, thank you :money::money:

debt55

mrs-stressed wrote: »

debt55/Napoleon - Firstly learn to spell - that helps with communicating and secondly you and whos army are you going to gather to slay these wicked capitalist greedy people. I suspect you are just all talk and no action. There are people in this world who do not go around shouting, rablerousing and whipping people into a complete frenzy. And as for calling people names that shows how uneducated you are!!! Listen to people debt55 and you will find that most of us on here are in some sort of difficulty - through no fault of our own and we are now finding ourselves stuck - totally stuck as to what to do now. Your option is not one I choose to go down. Social networking can go horribly horribly wrong and I do not want to be a part of that route.

Offer us something real and tangible to deal with this not some hardarsed halfbaked and totally unmanageable cockamaimee idea plucked from thin air.

social networking can go "horribly horribly wrong"

right, how so? think you are lost here, but i will expose you!

marshallka

http://www.telegraph.co.uk/finance/personalfinance/insurance/incomeprotection/8059528/Lloyds-snubs-FSA-as-it-puts-PPI-claims-on-hold.html

The Financial Services Authority has reiterated that it expects all banks to continue handling customer complaints while the inquiry is under way.

But other banks are expected to follow Lloyds' lead. One bank employee admitted: "We haven't quite pulled the ladder up yet on these complaints, but it isn't exactly business as usual either."

Barclays confirmed that it was reviewing its PPI complaints handling process, while HSBC and Royal Bank of Scotland said discussions were under way between the British Bankers' Association (BBA) and the FSA on how PPI complaints should be dealt with in the interim.

These moves follow the decision by the BBA to seek a review of new FSA rules on how banks deal with PPI complaints. These rules, due to come into effect on December 1, would force banks to review millions of older PPI cases against new standards, which are designed to put a stop to highly pressurised sales.
According to Martin Lewis of Moneysavingexpert.com, these reviews could lead to compensation for up to 3m customers, costing some £2bn.
In a statement, Lloyds Banking Group – which includes the Halifax and Bank of Scotland brands – said: "While we wish to resolve all complaints quickly, it is now very difficult to know exactly how to handle a PPI sales-related complaint.
"Since the court challenge by the BBA is likely to take some time to come to a conclusion, the BBA is talking urgently with the FSA and Financial Ombudsman Service about how best to handle complaints during this period. We hope that they will be able to come to an agreed position soon."
A spokesman added that customers could still log complaints about PPI, but they were unlikely to be resolved until the judicial review was complete. The review is not expected to be heard until April at the earliest.
But it is not expected that the FSA will grant a "waiver", effectively allowing all banks to "freeze" complaints, as happened when there was court action pending over the legality of unauthorised bank charges. At the time it was agreed that such charges were a legal grey over, with no precedent set by either the courts or an Ombudsman's test case.
Santander said it would continue to deal with all PPI complaints.

Jalapee

i spoke to lloyds and they are still dealing with PPI complaints which have been upheld... hopefully i will still get my refund :D

IanW1983

I had my complaint upheld by Lloyds themselves (not FSO) about 2 weeks ago and was told I'd get my refund in 28 days. Is it likely this will still go through or am I going to have to chase them?