Sportsworld - Are They Breaking The Law?

Quackers

frugalsar wrote:

Sorry to but in again but i'm a manager for JJB (12 Years) and if it's faulty we still dont give refunds without a receipt as we do a lot of brands that can be bought elsewhere, you have to prove that you bought it from us! although we do have a good customer service, and usually are lienient with exchanging without a reciept!

lol - its not butting in

What you have posted is exactly what I have said too. Its only when the goods are definately from that store - like next for example - that you would have to give a refund if faulty whether they had a receipt or not as it is obvious where the product has been purchased. (and obviously taking into consideration wear and tear and age of product and all the usual stuff relevant to the product)

deanos

Is not obvious tho, you can buy Next and other branded goods from other places , ive seen many market stalls selling Next & other chain store stock for sale

iwanttosave_2

deanos wrote:

Is not obvious tho, you can buy Next and other branded goods from other places , ive seen many market stalls selling Next & other chain store stock for sale

Yes but by law, normally they have to cut through the label to show that it is not from the store.

Fibabe

It's amazing, reading through this thread how different people have different views reguarding returning items. So many customers think that they have the right to a refund regardless of the reason.

It always makes me laugh when a customer says "I know my rights".
9 times out of 10 when they say that they don't.