~Avon Hints & Tips (Part 6) ~

Sarahlou_2

chasingsunshine wrote: »

My order is due in wednesday and a few items are showing low stock, tempted to put my order in today in the hope I'll get my items or does it not work like that? Dont think I'll be getting any more orders after today but should I hold on just in case? dont want my customers to miss out on the low stock items. shame you cant order as forms come in but have one big delivery

Hi

That's what I'm getting nervous about - my order's due Friday...got about £180 to put through up to yet (some more to pick up). Worried that things will be OOS and oh the shame!!

lozza1985

Don't worry about things showing as low stock - they usually turn up, it's just a rough guide,they usually get more stocks in.

sylvergrunge_2

gempink wrote: »

Might be able to help with that one, Have sent you a pm xx

gempink you are a star. Thank you, thank you, thank you :A

sylvergrunge_2

Well, what a campaign this has been. By far the best yet. Am over £600 already with a few still to come in!!! Actually getting a bit worried now that I have input it all correctly. Typical I wont be here for delivery so am going to have to work overtime to get the deliveries out at the usual times :eek: Have checked the stock levels and nothing is out of stock atm :eek: A few low stock but fingers crossed it will all arrive....for once!!! Am still waiting on some items from last campaign though, like the Morgan Bag, Megan Snuggle Boots and Bathrobes. I saw the updates on OOS on the latter two but does anyone know the status on the Morgan Bag, my customer is dying to get her hands on it

j.avon

do any of you purchase your samples on ebay instead of ordering through avon?

Aesop

No, never done that. I don't often buy samples though. To be honest if there was anything wrong with the samples, how would you return for a replacement? The ebayer might be happy to refund you upon proof, but you wouldn't get replacements. But then I might be talking rubbish, ie people buy samples from ebay and they are fine, and have no problems with them.

Aesop

sylvergrunge wrote: »

Morning all. Two quick questions. Do Avon do a facial hair removing cream? I haven't seen one but a customer asked and I just wanted to make sure I wasn't missing anything. Also, has anyone had one of the hair brush gift sets? Are they the same brushes as if you were to order them individually? I have an order for the round brush and was wondering if I could get away with buying a set or if they are a smaller size etc in the set.

Update on my previous posts about Courier phone numbers. Avon are still refusing to give me their number!!! They are still confusing me with my account balance and have now sent me an email saying I am in debit by £56ish as I have been recharged for items I sent back 2 weeks ago with the courier :mad: Just had a complete rant at CS and am now feeling calmer Time for a cuppa and something chocolatey Have a good day all. x

yes the brushes in the gift sets are exactly the same as individual brushes, so if you buy a gift set, and a customer wants an individual product,....

Can't believe Avon Call Centre wouldn't give you the number! The courier would leave it with you anyway if you weren't in, and they had to take your delivery back to the depot!

As to the returns, just sent them an email with the barcode of your returns, they can check and credit your account as being returned.

Aesop

Looks like facial hair removing cream is only available in America at the moment.

Aesop

LauraLou1985 wrote: »

I'm still relatively new to Avon so I'm looking for a bit of advice.

A customer has returned a product (face cream) as the contents inside seem to have gone off and she wanted a replacement. I logged on to my account, went and put all the details in saying I wanted a replacement and printed off the page at the end. Am I correct in assuming that the replacement will come with my next order??? This isn't until next week and the lady was wanting it sooner than that.

This is my first time I've had to do replacements so I'm slightly confused! Could I have requested it to come sooner???

If you want a replacement earlier than your next delivery, you have to request immediate replacement, but sometimes these come quickly, other times between 5-7 days.

Aesop

I,_Geek wrote: »

At the back of HT it says you can't sell clearance items on, although many people do at car boots and things like that. Does it say anywhere that demo products aren't for re-sale? quote]

yes, at the front of HT and throughout that demo items are not for re-sale.