time critical!! eek! ORANGE INTERNET EVERYWHERE DONGLE PROBLEM!

Donnie

I've repacked it into an .exe file for you in order to cover all bases. Click here

sassi

Donnie wrote: »

Why are you clicking 'ok'? There is no option to do so. You right click on the file and choose 'Extract here'. There is no OK involved.

i was doing that, i was only clicking ok to the error message screen- which for some reason caused word to open and display ANOTHER error message....

your link worked though - thankyou - though i seem unable to get it connected. 'the device has been disconnected or is unavailable':eek:

Donnie

Are the drivers installed in the Device Manager? Have you stopped the Orange software from starting with Windows?

If the problem still persists after a reboot, uninstall Mobile Partner. Place the modem back into the PC and allow it to install Drivers(Device is ready to use). This time install Mobile Partner with the modem attached to the Netbook.

sassi

Donnie wrote: »

Are the drivers installed in the Device Manager? Have you stopped the Orange software from starting with Windows?

If the problem still persists after a reboot, uninstall Mobile Partner. Place the modem back into the PC and allow it to install Drivers(Device is ready to use). This time install Mobile Partner with the modem attached to the Netbook.

ok i will try it like that next

Donnie

The reason why I suggested without the first time, was just in case you made a mistake and installed the firmware instead. I didn't want to take that chance.

sassi

how can i get the orange software to not run at startup?

sorry for all the questions, just cannot see it listed?

this is what ccleaner says is running at startup...
Yes HKCU:Run ProductReg "C:\Program Files\Acer\WR_PopUp\ProductReg.exe"
Yes HKLM:Run Windows Defender %ProgramFiles%\Windows Defender\MSASCui.exe -hide
Yes HKLM:Run PersistenceThread C:\Windows\system32\PersistenceThread.exe
Yes HKLM:Run RtHDVCpl C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
Yes HKLM:Run LManager C:\Program Files\Launch Manager\LManager.exe
Yes HKLM:Run Google Desktop Search "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
Yes HKLM:Run Adobe Reader Speed Launcher "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
Yes HKLM:Run IgfxTray C:\Windows\system32\igfxtray.exe
Yes HKLM:Run HotKeysCmds C:\Windows\system32\hkcmd.exe
Yes HKLM:Run IgfxExt C:\Windows\system32\IgfxExt.exe /RegServer
Yes HKLM:Run SynTPEnh C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Yes HKLM:Run PLFSetI C:\Windows\PLFSetI.exe
Yes HKLM:Run RemoteControl8 "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe"
Yes HKLM:Run PDVD8LanguageShortcut "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe"
Yes HKLM:Run Skytel C:\Program Files\Realtek\Audio\HDA\Skytel.exe
Yes Startup Common Acer VCM.lnk C:\Program Files\Acer\Acer VCM\AcerVCM.exe
Yes Startup Common Launcher.lnk C:\Program Files\InternetEverywhere\Launcher.exe
Yes Startup User OneNote 2007 Screen Clipper and Launcher.lnk C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

sassi

p.s
yes i think the required drivers are in device manager...

shows no yellow triangles and the dongle shows up under cd drives, disc drives and as a storage device.

sassi

think i need my bed, please post anything i should do, and i will do it first thing.
thanks for your patience with this

sassi

Donnie wrote: »

Clicking on the device will also tell you if it is working properly.

Yes, says working properly, it has always said so, one of the first things I looked at when it was left for me to look at.
Any ideas on my startup question?

Donnie

Disable this one with CCleaner: Yes Startup Common Launcher.lnk C:\Program Files\InternetEverywhere\Launcher.exe

This was supposed to have been done since post #8. :mad: