Beware Belmont Thornton claims company

dunstonh

This is coming from the "other side" as some of you may see it. However, I think it does no harm to see the picture from the other side sometimes. Plus, anyone thinking of using this claims company ought to know how incompetent they are.

An IFA has just told me that he received a complaint recently accusing him of mis-selling MPPI and Belmonth Thornton were asking for the client to be put back in the position of where they would have been before the "mis-sale". They listed a range of template style reasons. Nothing personalised.

Here is where it falls down.
1 - The IFA never sold MPPI. It was life assurance with critical illness
2 - The policyholder had a claimable event back in 2002 and the policy paid out in full (£80k and only 12 months after they started the policy)

When the complaints hander for the IFA contacted Belmont Thornton to say that no MPPI had been sold and it was a life and CI policy, Belmont Thornton didnt have a clue what that type of insurance is.

The complaint has been rejected and the IFA has blacklisted the client and told all the other IFA and mortgage advisers he knows so we can blacklist them too.

So, if you are considering using Belmont Thornton, be aware that they don't know what they are talking about, they are not helping you any more beyond a template letter and they are actively encouraging fraudulent complaints.

For those that have genuine complaints, it is claims like these that make your job harder because that is not an uncommon event.

Common_Sense_2

I agree Dunstonh - i see lots of letters from this CMC - they are in the main identical and 30% of them don't actually have PPI!

You'd think that one of the first questions they ask would be "do you actually have PPI?"

It isn't this one only - most CMC's operate in this way.

Keeps me busy!

dunstonh

It makes you wonder what they must be telling people on their cold calls.

Normally, a client that has a claim that results in an £80k payout would be falling over backwards to thank the IFA. I know that tends to be the case in my experience. Then nearly 10 years later, they then put a complaint in against the IFA to try and get back premiums that they paid for just 12 months. What can a claims company say to someone to persuade them to make a complaint after that? Although it also calls into question the integrity of the "clients".

I would be spitting feathers if it was me. However, the IFA in question has the satisfaction of being allowed to have it treated as a frivolous complaint and not have put on his record.

marshallka

dunstonh wrote: »

What can a claims company say to someone to persuade them to make a complaint after that? Although it also calls into question the integrity of the "clients".

We can get you some more!!!!!!.... that is all that is needed for some dunstonh. Some people are just greedy when it comes to money.

skv123

Common_Sense_2 wrote: »

I agree Dunstonh - i see lots of letters from this CMC - they are in the main identical and 30% of them don't actually have PPI!

You'd think that one of the first questions they ask would be "do you actually have PPI?"

It isn't this one only - most CMC's operate in this way.

Keeps me busy!

They are always asked if they have PPI its just often clients simply put yes so they can take a shot at it. It is unfortunate that so many people are jumping on the reclaims bandwagon. However, it pays the rent.

Common Sense 2 can i ask who you work for? If not then no worries.

Common_Sense_2

skv123 wrote: »

They are always asked if they have PPI its just often clients simply put yes so they can take a shot at it. It is unfortunate that so many people are jumping on the reclaims bandwagon. However, it pays the rent.

Common Sense 2 can i ask who you work for? If not then no worries.

You can ask mate - but the time isn't right! I don't post on behalf of the company i work for. afterall it's a very trusting company

Yes, too many people are greedy!

bigian1179

can anyone rcomend a good company then as i'm quite badly dyslexic and need help with this

-SDW-

big ian.. dont use a claims company they are worse than the banks , only out for a quick buck..i'm sure some of the nice people on here will help you...Di..amersall..halphy ,,robbedofmymoney..dunstoh to name but a few ..:beer:

di3004

bigian1179 wrote: »

can anyone rcomend a good company then as i'm quite badly dyslexic and need help with this

Hi there Ian

As SDW have said, don't use a claims company, they are more hassle than their worth, and lots on here have had so much of it.

If there is anyone at home that can help you that end, ask them to check out this site for help, its all free, and on refund you will get to keep what rightfully belongs to you and not pay charges.

There is a link below that takes you to the reclaiming procedures, from start to finish, its a matter of completing the PPI reclaiming Questionnaire, and sending it off to whoever mis sold the policy.

They have 8 weeks in full to give a response/decision, they sometimes ask for more time.

The link here and ask for help when required, good luck.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

helpmary

Yes I agree with all that is said here. I know of some one who went to Belmount last Nov 2009 and have had noting but hassle and lies told to them from all the people in B/T that they speak to.
I have even told my friend to report them to the Ministry of Justice.

raggatwins

hi all been reading this site for long time now , and yes been caught up in belmont thornton and there bad addvise, sorry for the spelling but im one of the unluky one's that cant read or spell good here is a letter that i wrote and would explain my probs ..open for coments all helps ..

my finances as requested , well the past five years have been on disabilaty living allowance , have number of court judgments against me for insurances not paying out on the out standing balances not being payed , my home has a possetion order against it, and my bank is all ways in the over draft, as was mentioned ,when i phone the help line about the claim and my finances and my poor wrighting skills , there was no mention of how and were the fees were to come from , and as pointed out buy another member of your company, the way my finances are it would have to come from my pocket , when in the first instance the person selling your product sould have told me this and explain , rather than just telling me all is good and just fill out the forms the way he wanted .
now we have the prob i wil not sign anymore forms as i cant trust you and no moneys will be won so now stale mate ,you are asking for me to pay over a £1000 befor any money or case has been won, and as yet i have not received any moneys or the third party's, at this point im am seeking legal addvice for miss leading info on your part,and checking on the forums this is not the first time you have done this , if all fails and i still have to pay, then this will be delt with by the CAB and on my debt plan , but at this time , im am waiting for a apointment for CAB to run through this too see were i stand , hope this mater can be resolved as have no job and registerd disabled and living on state benifits.
Please could all contact be made by post as then i have a record and can be presented to the CAB many thanks ..

feel realy down and soild on , so much to help plp in there never ending quest to get money back without some one els taking it from you again , lets hope that CAB can put it straight as cant take much more .
jb