Tesco misprice discussion area part 11

MyUserNamesTaken

Ken-Dodds-Hairy-Knodule wrote:

The problem is that the mods keep closing the thread when they get to 10pages or so long. Thus people only see the new thread/only read the info in there so all the old knowledge is lost. :<

Thats partly why all the 'new' people keep asking "what, how, why?" - even if they start at post 1 it doesn't make much sense, because in reality post 1 is post 23,000 or something. It's like starting to read a book from chapter 6.

Maybe an updated first post explaining all there is to know about R&Ring would be a good idea? I think Redfox's post has always been at the start of every thread, so it really is almost post 1 of the discussion. I find that many of the newbies who post to this thread haven't actually read the first post.


What do you think, Redfox? An updated post one explaining all there is to know about R&Ring? Maybe we can avoid a lot of the repeat newbie questions on the thread then? Big red font saying: IF YOU ARE NEW TO THE THREAD, PLEASE READ THIS FIRST!

Sounds like an idea to me.

Ken-Dodds-Hairy-Knodule

The_Governor wrote:

Except like I said, I onyl joined on thread 9 and I reckon I've gotten my head around it okay....

As have I (I think I joined at thread 8, only glanced at it before) - but it would've made much more sense earlier if I had read from the real post 1 (which I didn't know existed at the time).

Not all posts are available either it seems - I've just done a search for " Tesco misprice discussion" and it gives back thread I, II, III, 8, 9, 10, 11.

People are going to keep going round in circles if threads keep getting closed.

EDIT: Just read the post by Taken and yeah, that makes sense. I was thinking something similar - a condensed history of all the threads in the first post. (although if there was a tesco board then it could be a 'sticky' topic in there. :> ).

The problem with the current 'post1' by redfox is it contains barely any information - the stuff you and nesima have been talking about (plus hundreds of other useful/insightful posts about the legality of what tesco are doing). Thats what needs to be preserved.

MyUserNamesTaken

The_Old_Bag wrote:

The problem is there is TOO much action i.e. too many posts for the mods to monitor, and readers to keep up with.
By the way. I do not personally object to posters listing their 'haul' of R&R's (Mcdonag is still my hero ) but I was TRYING to point out that Tesco see all this.
If you post on here that you've just grabbed your third bundle this week from Milton Keynes,
and you phoned up KK at HO at 11am this morning for him to sort it out, as its clearly a rock solid R&R,
and he promised to phone you back at 2.30.
It was a DS lite, and the game was "Don't I look nice"
and the manager called David photocopied the poster for me,
and the cs woman ( who had a blue rinse) said "you're the second today..."
and they said it was the last one they had in stock,
and the Red haired security man took my car reg.....eh well they might twig on the connection and refuse to play ball.
Yes it is all very entertaining to read, but for YOUR OWN benefit, maybe keep the details to the bare minimum, at least until you have your R&R.
Just my PERSONAL opinion

P.S I've checked out the new ethics thread - yes I agree this would help THIS thread keep on topic

I agree that people should be careful when posting details of their escapades, as it can help Tesco identify them. I've noticed people post store names in the Misprices thread, too. For their own anonymity, they should avoid naming stores, or giving away information that could lead to them being identified by Tesco. I remember one poster saying that he was called his user name by CS in-store when getting a refund. The store had spotted and identified him by his posts on MSE.

The_Governor

Ken-Dodds-Hairy-Knodule wrote:

The problem with the current 'post1' by redfox is it contains barely any information - the stuff you and nesima have been talking about (plus hundreds of other useful/insightful posts about the legality of what tesco are doing). Thats what needs to be preserved.

I'm flattered you think anything I have posted is worth keeping, I thought I was merely commenting on what other people have said

Spikeybabe

Nesima wrote:

Redfox,

Please don't take any disciplinary action against 'MyUserNamesTaken' for their rudeness in the debate. I think it is important that people are allowed to express their views and I accept that sometimes individuals get over excited when trying to make their point and end up using inappropriate language (perhaps that comes down to upbringing and education).

It is difficult to have a debate without all views being represented.

That's not really rudeness, you should be able to speak your mind.

The_Old_Bag

I am concerned that we seem to have a lot of new posters/readers who think they have discovered the way to shop for free and make a LOAD of money - risk free. I think newbies should be made aware there are RISKs involved in this.

R&Ring is not illegal, but Tesco do not need to have a reason to ban you from their premises - your local or nationally.
Managers can and have refused an R&R full-stop.

HO have refused to overrule them

Sels/posters have been removed, and their existance when you bought the item denied

R&Rers have been escorted to managers offices and 'intimidated'/threatened.

Your name, address, credit card and club card detail can be asked for by the store ( even if they cannot legally insist on this)

R&Rers have reported being followed around their stores by staff/security

Security staff have acted in an intimidating way both at the cs desk, and elsewhere on Tesco property

You can have all your club card points removed
etc

I think maybe the First post needs either extending, or a second 'information' post added. I feel in the light of recent development ,the last para on "What are my rights?" needs to be extended somewhat.
Perhaps a condensed listing of all the 'legal' issues involved. Or at least a link thru to a legal thread, where views on the rights and wrong of Tesco overpricing would be available.

I do welcome all newbies here - It isn't THAT long since I started reading these threads myself I just worry that you are taking an unbalaced view of R&Ring.
The problem with giving a potted history of R&Ring to new readers, and so negating the need to read all the previous posts, is that you might miss out on all the 'nasty' information that you may not want to hear. If you have been reading this thread long enough, you would have heard numerous accounts of the negative side of R&Ring.
I think some newbies have been seduced by the lure of unlimited free bundles. They need a reality check, and encouraged to THINK carefully before you grab a console to 'pop your cherry'

Sorry for writing lengthy posts ( esp when I criticise others for off topic chatting :rolleyes: ), but I do worry about some of the views/questions posted by newbies - it must be my mothering instincts. I'm worried about you all

MyUserNamesTaken

Spikeybabe wrote:

That's not really rudeness, you should be able to speak your mind.

Spikeybabe, Thanks for that. I know I'm probably the last person who should say this, considering last night, but it's best to ignore Nesima. He's a troll - a bad one, at that (as it is so obvious and blatant to everyone reading this thread). Notice how he plays up to the Mods and tries to put me in a bad light. He "begs" Redfox not to take action against me, even though I have done nothing wrong. Yet, in the same statement, he has a dig about my upbringing and education. (Yep, middle class upbringing and private education obviously ain't what it used to be )

Seriously, he's trolling. Don't bother responding to him. I won't be from now on, as I don't want this thread to close.

jaggybunnet

puddings wrote:

I've just been to "Leyland Extra" had three packs of overpriced steak, two about £4 and one about £7

The CS woman sulked and tannoyed the manager. When he arrived he told me that "because of their bulk purchase policy, they would refund two packets in full and refund only the difference on the third" I queried this bulk purchase policy and he pointed to a printed notice stuck to the board beneath the "If things dont add up" sign.

the notice read
"BULK PURCHASE POLICY
In the interests of all customers, some products are limited to 2 items per customer."

The manager left the desk and I asked the CS woman, if that meant that I'm not allowed to buy three packets of crisps anymore? She said "No it only means refunds". "So you'll sell three items at the higher price, but you won't refund them" I asked sarcastically, to which she replied "yes, but you'll be refunded the difference on the others" ! Surely it should not be a bulk purchase policy, but instead a bulk REFUND policy???

After I agreed to a 2 from 3 refund, they then got a folder out titled "REFUND CUSTOMER TRACKING SHEETS", and wrote down my name and my visa card number (it doubles as my clubcard) as well at the refund value, barcode and reason.

Bear in mind that I was only querying 3 single steaks with a total value of about £15 not a major refund. It was a bit over the top don't you think. On top of that the CS woman said that they would refund the two £4 steaks and give me the difference on the £7 one. I started to kick up a fuss and she did eventually refund me £11.

Has anyone else seen a similar notice go up recently on the wall behind the desk in other stores or is it just Leyland taking matters into their own hands?

Just a thought ... Ask if Tesco have the CUSTOMER TRACKING SHEETS comply with the Data Protection Act? I'm no expert but I seem to recall any data store (not just on computer) needs to be registered. What it holds and how it would be used.

quote:The Act works in two ways. Firstly, it states that anyone who processes personal information must comply with eight principles, which make sure that personal information is:

Fairly and lawfully processed
Processed for limited purposes
Adequate, relevant and not excessive
Accurate and up to date
Not kept for longer than is necessary
Processed in line with your rights
Secure
Not transferred to other countries without adequate protection

MyUserNamesTaken

The_Old_Bag wrote:

Sorry for writing lengthy posts ( esp when I criticise others for off topic chatting :rolleyes: ), but I do worry about some of the views/questions posted by newbies - it must be my mothering instincts. I'm worried about you all

I don't consider anything you've written in that post to be off topic. It's all relevant and needs to be taken into consideration. A few days back, I made the same point myself when a newbie was talking about going round as many stores as possible to get consoles, thinking it was risk-free. There are ways of dealing with things if anything you've posted about actually happens to a customer. However, it will be a long fight for those involved.

MyUserNamesTaken

jaggybunnet wrote:

Just a thought ... Ask if Tesco have the CUSTOMER TRACKING SHEETS comply with the Data Protection Act? I'm no expert but I seem to recall any data store (not just on computer) needs to be registered. What it holds and how it would be used.

quote:The Act works in two ways. Firstly, it states that anyone who processes personal information must comply with eight principles, which make sure that personal information is:

Fairly and lawfully processed
Processed for limited purposes
Adequate, relevant and not excessive
Accurate and up to date
Not kept for longer than is necessary
Processed in line with your rights
Secure
Not transferred to other countries without adequate protection

When data is held, a Data Controller must be appointed. Ask them who their Data Controller is, too.