JJB gave grandsons ipod away.

Pollycat

Jeff_Bridges_hair wrote: »

Whilst not wanting to argue with you Polly - From what i can gather from the OPs first post is that the woman saw the ipod being handed over then came back and described it and they handed it over - what if the OP went in and described it too if it was still there - are you saying they wouldn't have given it to her either?

Of course I'm not saying they shouldn't (or wouldn't) have given it to the RIGHTFUL owner.
When I suggest JJB should review their lost/found policy, I mean that (at the very least) any property handed in should be whipped straight into the back of the store and logged in.
If anyone asks if an item has been handed in, they should take steps to determine if that person (or maybe their representative) is the rightful owner.
A specific person should have responsibilty for lost property and all other staff should be instructed not to discuss lost property with members of the public.

From what I've read, JJB didn't do this.
And when they are satified that they are talking to the person who has lost the item, only then should they hand it over.

I'm not totally familiar with ipods but I think they come in different models & different colours.
The scumbag woman thief didn't even know it was an ipod (she thought it was an iphone).
She may have seen the colour but she wouldn't have any idea what music/photos etc were on it - the rightful owner would have.

If I lost my MP4 player, I could tell anyone what was on it.
The same as I could tell them exactly what cards and other bits and pieces were in my purse.
Nobody else would be able to do that - and that should prove that it's MY property - not an opportunist thief who says 'Has anybody handed a purse in?' and staff just hand it over.

Jeff_Bridges_hair

Pollycat wrote: »

Of course I'm not saying they shouldn't (or wouldn't) have given it to the RIGHTFUL owner.
When I suggest JJB should review their lost/found policy, I mean that (at the very least) any property handed in should be whipped straight into the back of the store and logged in.
If anyone asks if an item has been handed in, they should take steps to determine if that person (or maybe their representative) is the rightful owner.
A specific person should have responsibilty for lost property and all other staff should be instructed not to discuss lost property with members of the public.

From what I've read, JJB didn't do this.
And when they are satified that they are talking to the person who has lost the item, only then should they hand it over.

I'm not totally familiar with ipods but I think they come in different models & different colours.
The scumbag woman thief didn't even know it was an ipod (she thought it was an iphone).
She may have seen the colour but she wouldn't have any idea what music/photos etc were on it - the rightful owner would have.

If I lost my MP4 player, I could tell anyone what was on it.
The same as I could tell them exactly what cards and other bits and pieces were in my purse.
Nobody else would be able to do that - and that should prove that it's MY property - not an opportunist thief who says 'Has anybody handed a purse in?' and staff just hand it over.

No thats what we are told she said by the boy who lost it after watching it on the CCTV with no sound remember..


i agree they should have taken more steps with it, but the woman had just been at the till then left then came back really quickly which most people do when they lose something - I don think there was even time to take it out the back and log it. She probably described the colour of it too along with 'white earphones'

sleepystar1975

4743hudsonj wrote: »

I once found an ipod at an old job.

Question 1: what model/ capacity
Question 2: what colour
Question 3: list artists you know to be on here....

Had one try it on and got all 3 wrong lol. It's not hard to check. Most could guess a few for number 3 but would inevitably hey the rest wrong.

I'm embarrassed at this on. My I-pod is sitting next to me, and I'd find these questions hard to answer

Answer 1) It's a "hand-me-down" from my husband, don't have a clue, nor would I know how to find out.
Answer 2) Kinda black and i-pod touch-ish.
Answer 3) Now, here's where the embarrassment really kicks in, my five year old has my ipods full of her Hannah Montanna and Jonas Brothers.....who'd own up to THAT:o



To the original OP. I would press the police about the mystery customer more, as I don't think you're going to get anywhere with JJB. I personally don't see them at fault, as I have pointed out above, even if questioned "describe the item" I can't even do it with my i-pod next to me. They just handed it on in good faith assuming it was hers. I mean, how much of a coincidence to them (JJB staff) they find an ipod, then 2 minutes later they have a customer asking if one had been handed in.

Jeff_Bridges_hair

sleepystar1975 wrote: »

I'm embarrassed at this on. My I-pod is sitting next to me, and I'd find these questions hard to answer

Answer 1) It's a "hand-me-down" from my husband, don't have a clue, nor would I know how to find out.
Answer 2) Kinda black and i-pod touch-ish.
Answer 3) Now, here's where the embarrassment really kicks in, my five year old has my ipods full of her Hannah Montanna and Jonas Brothers.....who'd own up to THAT:o

.

The easiest way to check an ipod is to go into the menu and there it will tell the owners name - if they have bothered to write it in there

Pollycat

Jeff_Bridges_hair wrote: »

No thats what we are told she said by the boy who lost it after watching it on the CCTV with no sound remember..

Yes, you're right.
Actually, you're not.
We are told by OP (who said she had the information from the ipod owner's father who is (we are told by the OP) the person who watched the cctv and told the OP - who is the mother of the person who watched the cctv and the grandmother of the 11 year old that the ipod belonged to) - that that is what the woman thief said.

As I've said in a number of posts, I have no reason to disbelieve the OP.

Jeff_Bridges_hair wrote: »

No thats what we are told she said by the boy who lost it after watching it on the CCTV with no sound remember..

Sorry, I don't remember the OP mentioing the cctv had no sound. In fact, in her first post (although her information was 2nd hand) she goes into great detail about what was said on the cctv.
Can you please point out where the OP confirmed that there was no sound on the cctv. I seem to have missed that snippet of information.

Jeff_Bridges_hair wrote: »

i agree they should have taken more steps with it, but the woman had just been at the till then left then came back really quickly which most people do when they lose something - I don think there was even time to take it out the back and log it. She probably described the colour of it too along with 'white earphones'

The woman (again according to the OP who had the information from her son) returned 2 minutes after leaving the shop.
Why isn't that long enough to take an item of lost property into the back of the store?

She may have described the outside appearance but she wasn't the owner - and IMHO that is where JJB went wrong by not asking her for more information that would prove (or in this case disprove) ownership.

sookipeaspud

slightly off topic but does anyone watch 'murder she wrote'? its just that there was a similar episode to this scenario but involving a very important diary. the police did get involved.

thanks

sleepystar1975

Jeff_Bridges_hair wrote: »

The easiest way to check an ipod is to go into the menu and there it will tell the owners name - if they have bothered to write it in there

Sorry, I'm taking this post waaaay off topic, but how can I do that? So that I can put my "stamp" on this one?

Freddie_Snowbits

I would have started another Fred on the subject, but it would detract away from this thread, its pruning and understanding.

To quote CB (Sorry Bob, but you mentioned pruning)

cyberbob wrote: »

What a strange bit of pruning the Mods have done. Take away some but leave others. Up to MSE's normal moderating standards I see.

The subject of thread pruning, amongst others distractions, which has been going on in this thread. I would say that most of the thread pruning has been effected by one or two individuals; they have affected more than one of my posts on this thread. OK, I cannot understand why the blue lamp and police pictures were removed; in essence, they were a reminder that Saturday was the day OPs son was to go to the police, seeing as the OP could not take along her grandson for a week. I also said that, like the case when my bike was stolen when I was a kid, it was gone and going to the police would be a waste of their time. You could agree that the posts with regard the rights or wrongs of finders keepers could be relevant to the thread or not, the use of my Easter Egg scenario was to identify whether it was right or wrong to place a values on what could be kept, against a background of what is wrong to keep. As others note above, whether what is said is true or false, the reality is without back up to ones thoughts, there is no pudding to the statements.

The sad virtue remains, that the negligence of the boy resulted in the iPod being lost in the first instance, a fact stated here in this post. I explained early on that this was just part of life’s rich tapestry, an honest mistake by the boy and one he, hopefully would learn from.

The inordinate length of time that OP could have taken her grandson to the police had been noted by more than one poster, and again, my post of conclusion to this matter, the Compy Cheque, was also pruned. The people whom rush to punch the abuse button when my name appears, the Compy Cheque scenario remains my ultimate thought on the matter. Another poster will have got their absolution for their or their off springs, failings. No excuses from them would better the situation; suffice to say that if mine were in a position to expend so much on trinkets and the same happened, they would learn not to do the said in the future. That way, I have not had the misfortune to leave items of intrinsic value since my bike was apportioned all the years ago. Though, Freda would point out that I go through watches so fast, £10 is now the absolute limit for the said.

While I agree that on an open forum, such as this, there is no way of verifying each individual poster, we should respect their thoughts, even if they are averse to our own. In this area of the forum, we are, imo, prone to more than one ‘Not my Fault’ hunter who looks for, and I have noted on many occasions, absolution for their own ineptitude or misfortune. This thread typifies one of these people.
There are other areas of this bored, where I could be averse, but out of respect, I choose not to venture. The genuine areas of Banking, its gains and pitfalls for one, I do not give curse for my remarks, except to say when newbie’s venture off rails to this area, I am guided to say, look there instead of a tirade, as the abuse button punchers Could note., but often chastise themselves not to do so.

The Abuse button punchers, they know who they are, so the is no need for me to name them, I still respect their views. Shame they cannot respect other peoples adversity, however profound it is against their victim hugging sentiments
Alas, reminds me of the email circulating round my parish a day so back.

Billy and Johnny get into a fist fight after school.
1957 Crowds gathers, Johnny wins. Johnny and Billy shake hands and become friends
2010 Police called. Johnny and Billy both arrested and charged with assault, both expelled from school, even though <insert name here > started it. Both attend anger management sessions for three months, school bored hold emergency session to implement bullying prevention programme.

And finally, my summary, should you wish to take it on the matter, is as follows.

Son goes to Mum and explains that the Grandson has ‘lost’ his iPod. Son also genuinely explains he has been fobbed off by police. Grandmother extracts detailed statement from her son, about Grandsons’ loss, including voice transcripts from CCTV.
Jointly they agree that big corporation is at fault.
Son disappears for a week; Grandmother cannot be bothered to go to police accompanying her Grandson.
On decision day, she is found out and leaves the parish, minus compy cheque.

We are at the minus Compy Cheque point at this present time, although should OP come back and tell us the Police have recovered their lost trinket, gaoled the woman I will stand corrected on the Compy Cheque point.

Jeff_Bridges_hair

Pollycat wrote: »

Yes, you're right.
Actually, you're not.
We are told by OP (who said she had the information from the ipod owner's father who is (we are told by the OP) the person who watched the cctv and told the OP - who is the mother of the person who watched the cctv and the grandmother of the 11 year old that the ipod belonged to) - that that is what the woman thief said.

As I've said in a number of posts, I have no reason to disbelieve the OP.



Sorry, I don't remember the OP mentioing the cctv had no sound. In fact, in her first post (although her information was 2nd hand) she goes into great detail about what was said on the cctv.
Can you please point out where the OP confirmed that there was no sound on the cctv. I seem to have missed that snippet of information.


The woman (again according to the OP who had the information from her son) returned 2 minutes after leaving the shop.
Why isn't that long enough to take an item of lost property into the back of the store?

She may have described the outside appearance but she wasn't the owner - and IMHO that is where JJB went wrong by not asking her for more information that would prove (or in this case disprove) ownership.

I work with one of the best CCTV set ups in Britain - they have no sound unless you spend money on putting a microphone next to where you are watching - JJB wont do this as it costs extra to set up and for the equipment they have it to prevent and / or catch shoplifters and to make sure no one is stealing from their tills - there is no way on Earth that JJB would spend more money then us on CCTV.

I dont disbelieve her either and i feel for her son but hey as i said its a police matter and she should be hassling them for its return.

Sleppystar - Plug in Ipod - open Itunes. and the bit where your ipods directories comes up will be a place to click once and put your name in as if your editing it like you were tagginga tuen in the music menu

Jeff_Bridges_hair

this bit here in read