Sports direct Vent

narins

I went back to a different branch today told them what had happened and they said that i am not the only one who has complained about the shoes he said they where faulty but told me to take it up with nike.

So i did just that went to a nike store who kindly confirmed that the shoes are faulty.

Went back to the original store and they sent the shoes back to head office to test them.

I am very angry. The manager said she is sure that head office will agree with her choice to not exchange or refund the shoes.

So i am documenting everything and if they still refuse to exchange then i will go up to the high court next week and sue. I am really sick of shops treating customers that way

i will hit them for costs and a public appology. If i win in court sports direct will have to foot the court costs

geordieracer

4743hudsonj wrote: »

Bet a tenner?











Tada! Now i wonder why i didnt bet more....

Obviously you havnt read the thread properly.

course i hadnt.. it was a saturday night. :rotfl:;)

Helix

narins wrote: »

i had to go elsewhere and buy a cheap pair of lonsdale because having these faulty nikes left me without any wearable shoes :mad:

Well done, you gave them even more of your money. Sports Direct own Lonsdale.

4743hudsonj

narins wrote: »

I went back to a different branch today told them what had happened and they said that i am not the only one who has complained about the shoes he said they where faulty but told me to take it up with nike.

So i did just that went to a nike store who kindly confirmed that the shoes are faulty.

Went back to the original store and they sent the shoes back to head office to test them.

I am very angry. The manager said she is sure that head office will agree with her choice to not exchange or refund the shoes.

So i am documenting everything and if they still refuse to exchange then i will go up to the high court next week and sue. I am really sick of shops treating customers that way

i will hit them for costs and a public appology. If i win in court sports direct will have to foot the court costs

So your going to drive to the Royal courts of justice in London over a pair of shoes?

You need to make a claim through money claim online which will be held at a county court.

You also need to write a letter before action first too.

Googlewhacker

narins wrote: »

I am really sick of shops treating customers that way

i will hit them for costs and a public appology. If i win in court sports direct will have to foot the court costs

Some shops and some customers!

I doubt they will let it get that far tbh.

geordieracer

Helix wrote: »

Well done, you gave them even more of your money. Sports Direct own Lonsdale.

im surprised they only had one pair of shoes.

narins

4743hudsonj wrote: »

So your going to drive to the Royal courts of justice in London over a pair of shoes?

You need to make a claim through money claim online which will be held at a county court.

You also need to write a letter before action first too.

do you kindly have a link?.

forever.insane

narins wrote: »

do you kindly have a link?.

http://lmgtfy.com/?q=money+claim+online

KevInChester

Sports Direct/Sports Soccer, have in my personal experience been the stores whereby customer service just doesn't exist, the sales people ignore you and seem to get annoyed if you have the temerity to ask what size the shoes are in...

bargainbetty

Just for reference, if the OP openly recorded the person (using a mobile phone) the person being recorded would have been aware of the situation, and therefore perfectly at liberty to walk away.

If the recording had been made using covert equipment without the person's knowledge, then and only then would it be classed as a breach of her privacy and subject to any form of legal challenge.