Virus and fatal system error I cant get past a blue screen with c000021a fatal system

fld14

Right its downloaded and I have the following come up.
BootCD Text Document
BurnCDCC Application
Burnto Cd Windows command script
Default keyboard Patch compressed(zipped)folder
HBCDCustomizer Application
Hiren's.BootCD.11.0 ISO Image File


When I click on the last one my Roxio creator De opens. Any ideas please? Thanks

Donnie

fld14 wrote: »

Right its downloaded and I have the following come up.
BootCD Text Document
BurnCDCC Application
Burnto Cd Windows command script
Default keyboard Patch compressed(zipped)folder
HBCDCustomizer Application
Hiren's.BootCD.11.0 ISO Image File


When I click on the last one my Roxio creator De opens. Any ideas please? Thanks

Put a blank CD in the drive and let Roxio burn the CD.

fld14

Thanks Donnie, I have done that now do I just put the CD into my crashed computer or do I have to do anything more with the CD as I didnt follow the How to burn a ISO Image.

Donnie

Firstly, using a working computer, you can check that you can see folders on the CD you have just created. If you can;

Once completed, place the BootCD in the drive of the corrupted machine and reboot. Hit 'Boot from CD' if presented.

fld14

I checked to see what files were on the CD. I got the following
HBCD File folder
Boot Cd Text
Auto run Setup
Windows menu Command script


When I start up normally the cd didnt boot up and it came to the blue screen. So I tried again in safe mode but the same thing happened. Any ideas please?

Donnie

You have to choose Boot from CD before it reaches the Blue Screen or go into your BIOS and change the Boot order so that it boots from the CD drive first. Dependent on your machine, you may be able to select F12 on startup to enable you to get to a Boot order screen.

fld14

I went on f12 and found boot linxus so I presumed that was it. The cd went in to action but now it has stopped and i have a black screen with writing like script.

Donnie

As you might imagine, it may be a bit difficult for me to guess what it is that you see. A far more detailed description will be necessary for me to proceed.

fld14

I will give you the last 5 lines and you tell me if you need anymore.

[(c1a72488)]?b44_init+0x0/0x51
[(c100112b)]?do_one_initcall+0x43/0x128
[(c1a4919e)]?kernel_init+0x0/0xf7
[(c1a4921a)]?kernel_init+0x7c/0xf7
[(c1003236)]?kernel_thread_helper+0x6/0x10

closed

http://windows.microsoft.com/en-US/windows-vista/Start-System-Restore-from-a-command-prompt

chkdsk c: /F