Tesco misprice discussion area part 10

joshtbh

I cant thank you guys enough, my latest misprice discovery has gained me an Xbox 360 which I would never have been able to afford otherwise. Thanks R&Rers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

shoperholicnot

MyUserNamesTaken wrote:

Yeah, I've told her that she can still take it up with CS even though she got a refund in the end. I'm not entirely sure what the manager did, but my friend was so upset about it that she doesn't ever want to go back to that store again. It amazes me, though, as you had an R&R out of them last week. They KNOW the score, yet they still treat customers with such contempt. They know that if she complains they will have to honour the deal and give her the package back, yet they persist in causing as much hassle as possible. Personally, I think they do it on purpose to stop people from daring to ask for refunds when they've been overcharged. I've told her to complain about the treatment she received.

I got my R&R from a different store, I always seem to get aggro from CS though, i think its because i'm little! sometimes i wish I was 6"2 and 18 stone lol. That is exactly why they do it, so they will deter people from going for R&R. What happened to your friend is disgusting and I hope that after she sorts it with HO the manager gets his @rse kicked!

MyUserNamesTaken

scared-i-jellyfish wrote:

I have had refunds for clothing in a different store to where I bought it. :beer:

That's different. You're not asking the different store to do an R&R. The OP was told he/she could claim an R&R at a different store to the one that overcharged him.

jeppy

They had the x box at the tesco I went to today, together with the poster.

The ps2 poster had gone and I really wanted that.

I took the xbox and game to the till and then lost my nerve. I was afraid it may show the discount and as I said we dont really want this console.

I regret not trying now though!!

MyUserNamesTaken

shoperholicnot wrote:

I got my R&R from a different store, I always seem to get aggro from CS though, i think its because i'm little! sometimes i wish I was 6"2 and 18 stone lol. That is exactly why they do it, so they will deter people from going for R&R. What happened to your friend is disgusting and I hope that after she sorts it with HO the manager gets his @rse kicked!

Did you initially purchase the PS2 in B-b-B, then got the refund from another store? If so, how did you manage that?

itscheapandiwantit

jeppy wrote:

They had the x box at the tesco I went to today, together with the poster.

The ps2 poster had gone and I really wanted that.

I took the xbox and game to the till and then lost my nerve. I was afraid it may show the discount and as I said we dont really want this console.

I regret not trying now though!!

If you haven't got the nerve you could let another R&R'r have a go if you said which store

bassman

Plushchris wrote:

Update on my case from last night....
It did take about 45mins in all of standing and putting my point across but I think I can live with that for £320 worth of stuff!

THANKS TO ALL YOU GUYS ON HERE!

Well Done.....

shoperholicnot

No, I got theand refund from a completly different store, but they gave a lot of aggro and I had to get HO and KK involved to get my refund,
I did not think that I would get the xbox yesterday without aggro and did not want it to have to go to HO and KK again. I have only had small R&R's in B-B-B and have not had a problem, but ive only dealt with the CS.

pinkpinkfizz

MyUserNamesTaken wrote:

They KNOW the score, yet they still treat customers with such contempt. They know that if she complains they will have to honour the deal and give her the package back, yet they persist in causing as much hassle as possible. Personally, I think they do it on purpose to stop people from daring to ask for refunds when they've been overcharged. I've told her to complain about the treatment she received.

Trouble is nothing is happening about any complaints, my complaint has gone nowhere.
And even though I have not had an R&R in my local store for weeks, I cant go back into it asthe last time I went in the managers were acting like maniacs. (waiting to pounce on me if I had tried to R&R). I 100% believe the next time to do go in they are going to try and ban me (even if I dont R&R) AND they must have photo's and info like that passed between stores as the speed those managers turn up as soon as I walk through the door is incredible.
Talk about feeling like a criminal!! Makes me SO angry.

shoperholicnot

I think I will always get aggro for the bigger stuff, need to get down the gym