Tesco misprice discussion area part 10

Constantine

ben500 wrote:

The one question I cannot answer at the moment perhaps consantine may have a view on it, is, after having obviously seen the notice and taken down pos, why on earth have some managers then later replaced them? is this due to shift change? new shift comes along, "Some !!!!!! has been playing with all these posters again" and flips them all back round and replaces missing ones?

Quite possibly. Thats why mine was put out of harms reach

Not displaying the poster is usually emotive...I can certainly see some eager soul trying to do the right thing :rolleyes:

ben500

Constantine wrote:

Quite possibly. Thats why mine was put out of harms reach

Not displaying the poster is usually emotive...I can certainly see some eager soul trying to do the right thing :rolleyes:

Unfortunately on this occasion he or she is likely to be rebuked rather than commended for being diligent.

I dare say the true culprit, the preceding shift manager who didn't pass on word to the relieving shift will go unscathed and probably praised for his diligence in taking the poster down in the first place, this is where I would be looking if I were Tesco as that is the proximate cause of the r&r in that particular store.

kondormid

Is it just me that finds an earlier post about a manager who runs a 1 million pound a week buisness not caring what a CS at HO has informed him he should do a bit shocking?

I mean, as far as I know, the CS at HO are just informing him of what he/she needs to do to stay inside the law. If he doesn't care then frankly what kind of buisness is he running in the name of Tesco?

Leads me to believe that any manager who goes against what CS at HO tell him is a bit of an idiot as no matter how big his weekly turnover is the law is the law and I think any manager I come across seems to realise pretty quick that I actually want to take them to ASA, what they are doing, overcharging people and misleading ads, is very very wrong. I look at R&R as giving them a chance, letting them off the hook lightly. If anything, they are the ones abusing R&R by offering it to me all the time!

I am getting more and more convinced that most people who do R&R and even managers and staff, do not have a clue what R&R actually is.

ben500

kondormid wrote:

Is it just me that finds an earlier post about a manager who runs a 1 million pound a week buisness not caring what a CS at HO has informed him he should do a bit shocking?

I mean, as far as I know, the CS at HO are just informing him of what he/she needs to do to stay inside the law. If he doesn't care then frankly what kind of buisness is he running in the name of Tesco?

Leads me to believe that any manager who goes against what CS at HO tell him is a bit of an idiot as no matter how big his weekly turnover is the law is the law and I think any manager I come across seems to realise pretty quick that I actually want to take them to ASA, what they are doing, overcharging people and misleading ads, is very very wrong. I look at R&R as giving them a chance, letting them off the hook lightly. If anything, they are the ones abusing R&R by offering it to me all the time!

I am getting more and more convinced that most people who do R&R and even managers and staff, do not have a clue what R&R actually is.

It's a Bribe

ben500

Now here's something I don't know about Tesco constantine can you enlighten me, is there a formal handover at shifts between managers, I know Asda are very big on this, they follow a set procedure in order to relay information between shifts, but I have never heard of such a procedure within Tesco?

scared-i-jellyfish

bobsa1 wrote:

Just had to post and say that this week went and got some meat, selection boxes and a book. CS refunded and whilst they weren't very happy they were fine about it.

Anyway tonight DH went and got some more meat refunded and cs told him all about this woman who got a big refund and was playing the system and the woman they described was me!!

DH told them I sounded awful and could not understand anyone doing that!!! At least it made me laugh, but I wonder which system I was playing, maybe it's the stopping tesco overcharging customers system, now that is awful

I must be known as the 'chicken lady' i my store.:rotfl: :rotfl: :rotfl:

ben500

scared-i-jellyfish wrote:

I must be known as the 'chicken lady' i my store.:rotfl: :rotfl: :rotfl:

I have had c/s assistants talk to me about ME on more than one occasion.

kondormid

Exactly, I would take on anyone because I have more power than them, I do not need to argue with them and frankly I now find their argument a waste of my time as I am quite willing to push it up the tree. I just look at the CS desk as a hurdle now that I have to go through in order to get the real ball rolling. One of these days R&R policy or not, I will get an ASA decision on ALL the big supermarkets not just Tesco.

Constantine

ben500 wrote:

Now here's something I don't know about Tesco constantine can you enlighten me, is there a formal handover at shifts between managers, I know Asda are very big on this, they follow a set procedure in order to relay information between shifts, but I have never heard of such a procedure within Tesco?

Yep. Never heard a Team 5 tannoy?

ben500

Constantine wrote:

Yep. Never heard a Team 5 tannoy?

I must say my hearing is suspect to be honest, No I never [STRIKE]hear[/STRIKE] understand a word coming from the tannoy's so tannoy announcements and their meanings are not considered by myself. In that case how can this occur, has the meeting not taken place? has the outgoing manager failed to update the relief? or have the details of the meeting not been heeded? or worse still overruled?