Tesco misprice discussion area part 10

orangelily8

Hey_Dude wrote:

Do it now - you will get an R&R!

Duder

Missed it,
All posters and charts now removed.:mad:
Kicking myself, should have got it
this afternoon,
oh well, thanks for the help

Riyazi

Schamansky wrote:

This may well be over the top, and I frankly admit that I know jack about UK laws, but just this crazy idea:

Does a till receipt, despite being just a scrap of paper, legally become your property after the purchase has been processed?

If so, the manager may have broken penal law by taking illegal possession of what is your legally acquired property. I'm thinking attempted theft or even robbery. Too bad he wasn't armed.

Yeah, I know it sounds crazy.

Please please take this up with HO in a very serious way. I think the Manager was an arrogant SOB to have decided to keep the receipt. I have no knowledge of UK law either but I would think that refusing to hand over a receipt would constitute some law breaking on some scale. I think HO will give him hell for that if you push it hard enough.

Constantine

MyUserNamesTaken wrote:

Question for Constantine: Is it possible for a store to adjust the system for that particular store to take a discount off an item?

Oh yes, they certainly can.

Schamansky

Riyazi wrote:

Please please take this up with HO in a very serious way. I think the Manager was an arrogant SOB to have decided to keep the receipt. I have no knowledge of UK law either but I would think that refusing to hand over a receipt would constitute some law breaking on some scale. I think HO will give him hell for that if you push it hard enough.

It didn't happen to me, but to "4810510". I sort of replied to what 4810510 wrote.

Trouble is, that manager will deny everything and his assistants will testify in his favour, and that's that.

itscheapandiwantit

jking70 wrote:

what a day, but £320 for nowt!

how did i do guys and girls?

May i congratulate you on a splendid first R&R :beer:

wlfc1

Constantine

Whats the story on the latest console fiasco ?, heads must start rolling soon?......surely?

MyUserNamesTaken

winniewy wrote:

my bf was too scare.... so didn't want to agure with the manger. I still got the refunded recepit, shall i try to ring th HO on monday and try?

Ring HO on Monday morning. You should still be able to get the R&R. Explain that you didn't want to argue with the manager, hence getting the refund for now. However, as you were overcharged, you would still like the policy to be implemented.

Constantine

ben500 wrote:

No it isn't. The only way they would be able to do this is with a manual override and a normal checkout assistant would not have the authority to do so.

Never thought I would ever post this....but....thats not correct, Ben.


:eek:

MyUserNamesTaken

Constantine wrote:

Oh yes, they certainly can.

I assume that this is what happened in Joto's store, then. Smart manager, that one.

I had a feeling they could do it.

Riyazi

Schamansky wrote:

It didn't happen to me, but to "4810510". I sort of replied to what 4810510 wrote.

Trouble is, that manager will deny everything and his assistants will testify in his favour, and that's that.

Oops sorry - then my comments go to the original poster

The manager can hardly deny it cos there were the CS people with him at that time ? But I think HO will look more favourably on the customer's point of view then the manager's especially considering that the original poster has a good case for the R&R as well