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Tesco misprice discussion area part 10

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Comments

  • :(

    By the sudden change in their attitudes, I'm guessing that the team dealing with console issues was probably told that they could only refund a certain amount of consoles, and they're about at the limit?
  • biglugs
    biglugs Posts: 2,945 Forumite
    1,000 Posts Combo Breaker
    biglugs, is that just this morning?
    So the PSP/GOTW discount still isn't coming off?
    I bought these at about 11:50 and got my refund at about 12:10. The SEL £10 off label expires on 28/9 and the GOTW poster says week commencing 22/9 so both are correct.
    I bought the value pack PSP which is £179.97 and Tekken which is £29.97. All of these SHOULD be Ok for the discount, and both had WHITE labels if that is any use to people (although both XBox SELs were yellow).
    My first every R&R and it's worth every bit of the effort (made sure I wore my smartest business suit and played it completely straight).
    You don't get medals for sitting in the trenches.
  • cheekymole
    cheekymole Posts: 3,417 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Ben500

    Was it you who said that they couldn't ban you for this? Or was it someone else?
    Anybody with a view on this please?
    Where will I do my weekly shop?
    I haven't got one!
  • ben500
    ben500 Posts: 23,192 Forumite
    jade97 wrote:
    not just me who got a ban then.
    Anybody who receives a ban as a result of r&r should take this up with Trading Standards, this is clearly an intention to intimidate and punish you for being overcharged and can be viewed as an attempt to prevent you from exposing further ILLEGAL practice in the future. MAKE THE PHONE CALL FILL OUT THE FORM
    Four guns yet only one trigger prepare for a volley.


    Together we can make a difference.
  • cheekymole wrote:
    Ben500

    Was it you who said that they couldn't ban you for this? Or was it someone else?
    Anybody with a view on this please?
    Where will I do my weekly shop?

    They don't need a reason to ban you, as the store is private property. No store manager has the ability to ban you from other stores, however. You should also receive notice of the ban in writing. If you don't get it, don't consider yourself banned. Out of curiosity, who banned you?
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  • cheekymole
    cheekymole Posts: 3,417 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You just answered my question without even reading it

    I bow to your never ending talents
    I haven't got one!
  • cheekymole
    cheekymole Posts: 3,417 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    They don't need a reason to ban you, as the store is private property. No store manager has the ability to ban you from other stores, however. You should also receive notice of the ban in writing. If you don't get it, don't consider yourself banned. Out of curiosity, who banned you?

    Apparently a letter is on it's way from HO
    I haven't got one!
  • Quick update - i eventually got put back through to the branch, so re-rang HO to get a much nicer lady who took my details to pass onto a Dedicated team (wow) who are dealing with this. I wasn't asked if I took the game refund, so didn't offer the information...ooh how exiting this all is
  • I called HO earlier and played the line of "my discount didn't come off yesterday and a friend says I should be entitled to a full refund" without telling her what the product was (xbox etc) .... she interestingly said that it depended on the type of promotion as to what was included in the refund policy - for example, sels with out of date expirys on them apparently don't count towards it! Anyway, she finally got round to asking me what it was I bought, I told her, and she said she'd have to check with the team handling that kind of product.... came back and told me that everyone was at lunch (just after 12.30) and that she'd pass my details over for them to call me back.... gave her my name and number, but wasn't asked for a postcode? If they haven't called back by 4pm, I think I'll go the direct route and ask for Joanne Leith.
  • Its amazing they can't get there prices correct, but they can get you banned from every store.
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