Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

chelseablue

brewerdave wrote: »

...you also are presumably using a new bank account for DD ??

Yes its a different account


We are not having any new equipment, just a new viewing card

chelseablue

Yes it is better than the retention deal they offered

chelseablue

Our new deal is £30 a month for the Family Bundle plus Sports and Movies


I'd be interested to see what they offer him after he leaves

[Deleted User]

chelseablue wrote: »

We are not having any new equipment, just a new viewing card

Your partner would probably have gotten a far better deal by going through Retentions then. Did Sky not offer her any discount to stay?
Posters on here report retention deals of 50% off for a year.

I assume your "new customer" deal is far less than that (especially as you are not taking any new equipment)?

chelseablue wrote: »

Yes it is better than the retention deal they offered

Did you actually go through Retentions, though? I'm not talking about the usual 10% off that call centre staff are authorised to offer initially... Posters on here report retention deals of 50% off for a year, there are no "new customer" deals I've heard of that are as good as that.

chelseablue wrote: »

I'd be interested to see what they offer him after he leaves

To rub salt in the wound, Sky will doubtless send your partner attractive "come back" offers in the next few weeks and you will be unable to take advantage of them because you are now in a "new" minimum term contract.

[Deleted User]

chelseablue wrote: »

Our new deal is £30 a month for the Family Bundle plus Sports and Movies

For how long?

chelseablue

Yes he did go through to retentions, the best they offered was £46 a month for the Original bundle with Sports (no movies)


Instead I am going with the Family bundle with Sports and Movies for £30

chelseablue

Moneyineptitude wrote: »

For how long?

It is for 12 months

teddysmum

Call centre people have been known to give incorrect information and there have been reports , on here, of people posing as new customers, being found out and then stuck in the minimum contract term but at full price.

[Deleted User]

chelseablue wrote: »

Yes he did go through to retentions, the best they offered was £46 a month for the Original bundle with Sports (no movies)

As the original contract doesn't cease until sometime in June, the really good offers to stay won't be forthcoming until that time. As I said, you may well have jumped the gun opting for a "new customer" deal.

teddysmum wrote: »

Call centre people have been known to give incorrect information and there have been reports , on here, of people posing as new customers, being found out and then stuck in the minimum contract term but at full price.

This is a very real danger too.

chelseablue

Thank you both, I will update this thread with anything they offer afterwards. I presume they send it in the post?