Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

stephenliverpool1

crowie wrote: »

I am now out of contract and Sky and they cocked up my last bill, charging me £50 extra when they said they weren't going to after me complaining.

Just been on the phone, asked to cancel, offered 10% off. Declined and asked for cancellation to be processed.

Logged into My Sky 10 mins later, 50% off for 12 months offer sitting there.

Is it advisable to wait and see if they make a better offer?

I was in a similar situation a few months ago.

Try going to online chat. If you are lucky, you will speak to someone in India. I have tried this trick for the last 2 years when I have renewed. This year, I managed to get 50% off TV, £50 credit and not in a contract.

Some people have managed to get 60% off and £100 credit.

Try online chat and see wot happens.

lulugirl

Retentions offered me this yesterday

100 meg BB
XL TV
EVENING AND WEEKEND CALLS
SKY MOVIES
2 TiVo boxes
1 hd box

£68 per month inc line rental

Is this a good deal or should I hold out for more . Thanks

savdefriz

I cancelled my Sky TV package about a month or so a go. They phoned me and offered me various things within the month but I honestly wasn't interested.

As soon as my cancellation went through I received a letter offering me 50% off any package for the next 12 months, again not interested.

They have tried to call my home and my mobile but I have truecaller and never picked up.

Today I received my third letter with an offer from Sky. Pretty much blown away with this one and I may be tempted back! They have offered me the complete bundle for £25 a month for 12 months or as an alternative the family bundle for £12 a month....

Sit tight kids and be prepared to go without for a short while and the offers will come!

shaggy

savdefriz wrote: »

I cancelled my Sky TV package about a month or so a go. They phoned me and offered me various things within the month but I honestly wasn't interested.

As soon as my cancellation went through I received a letter offering me 50% off any package for the next 12 months, again not interested.

They have tried to call my home and my mobile but I have truecaller and never picked up.

Today I received my third letter with an offer from Sky. Pretty much blown away with this one and I may be tempted back! They have offered me the complete bundle for £25 a month for 12 months or as an alternative the family bundle for £12 a month....

Sit tight kids and be prepared to go without for a short while and the offers will come!

I cancelled last week and so far no calls. I can honestly do without the tv for a while especially if it means offers like the above!!

andrewmp

shaggy wrote: »

I cancelled last week and so far no calls. I can honestly do without the tv for a while especially if it means offers like the above!!

They usually offer family for £14.40 and £50 credit pretty much instantly.

So that works out at less than a tenner a month.

cautiouskitten

Does anyone remember upgrading to Tivo and being told they could keep their V+ boxes for free and move them to another room?

I was definitely told that and am now horrified to find I have been paying for them £6.50 per month (x2 is £13 pm).

I have rung retentions and they now say you are paying for the streaming to that box and not the box itself...... I have to put in a complaint to listen back to phone calls when the contract was first taken out. I am really cross as I know what I was told and I bet they come back saying they didn't.

Has anyone else ever had this sort of problem or remember we were allowed to keep their old boxes?

Quentin

Whatever response you get won't help your own individual case.


Put in the complaint as advised and take it from their reply

shaggy

andrewmp wrote: »

They usually offer family for £14.40 and £50 credit pretty much instantly.

So that works out at less than a tenner a month.

No call for me so far I think last year I used online chat after cancelling and I got family for £19 pm and £50 credit with no contract for 10 mpnths
I'm happy to wait it out a couple of weeks see how it goes

ginnza

I gave my 30 days notice as usual was offered nothing or asked for anything, 5 mins later 50% off any package was on my sky app .
Received a phone call 2 days later to offer 35% off with £100 Credit refused as 50% off was on my sky
Said I would stay for last years offer 60% £100 credit
Was offered 50% off £100 credit , refused again

1 hour later I went on to come back to sky live chat said I had a offer on mysky of 50% £100 credit to come back and if he could better it.

Was immediately offered the complete package with HD free for £25 a month and £100 credit , so effectively 75% off and £100 credit , I always find the Indian operators easier to negotiate with .
All done and dusted within a week of notice given
Will be back again in 12 months

stephenliverpool1

ginnza wrote: »

.I always find the Indian operators easier to negotiate with .

Totally agree. I have been lucky over the last 2 years as I have always dealt with an Indian operator and they have offered really good deals.