Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

Quentin

teddysmum wrote: »

This seems to discredit the thread which appeared yesterday (but has disappeared) where a 'Sky retentions person' claimed they were no longer able to offer more than a single 10% reduction offer.

That offer the whistleblower reported was for customers enquiring about deals who were "thinking" of cancelling.


To get a decent deal like this you need to have actually cancelled.

newbiesaver55

Hi there, intruding to reduce the cost of our very expensive phone / broadband / Tivo package - it's about £80 including anytime mobile calls... I'm out of contract. Question is - how do I threaten to leave when I have to buy a new TV etc...?! Are they going to take me seriously and give me a discount..?!

So far they've only offered service reductions plus a bit of goodwill...

[Deleted User]

teddysmum wrote: »

This seems to discredit the thread which appeared yesterday (but has disappeared) where a 'Sky retentions person' claimed they were no longer able to offer more than a single 10% reduction offer.

Ignore any such threads which appear from people claiming to work for one of the providers. The one in question was the usual weekend trolling and has thus been deleted. No point in discussing it any further.

brewerdave wrote: »

What he actually said ,was that offers aren't available if you just phone up on spec. You need to actually CANCEL !!

He just said that "Retentions" were suddenly being prevented from offering anymore than 10% in order to keep people. As above, it was clearly trolling.
His post never mentioned cancelling, but the MSE haggling article clearly does. Everyone should simply read that before approaching Sky or the other providers.

[Deleted User]

newbiesaver55 wrote: »

how do I threaten to leave when I have to buy a new TV etc...?! Are they going to take me seriously and give me a discount..?!

You can "threaten" to leave until you are blue in the face, more generous offers won't be made to you unless you actually give thirty days notice.

Rachel_123

My discounts with Virgin have ended and I'm now paying £91 for xl tv, additional box, sky sports and 150mb broadband. My contract ends next month, however we are hoping to maybe move in the next 12 months to an area without Virgin so I don't really want to sign up to a new contract. Anyone any ideas if I can get some sort of deal without signing up to a new contract?

plzhelpme

If you call SKY TV and tell them you want to leave and they say ok, let them process it. This is when the fun starts. As soon as you are off the phone log on to your SKY account and you will see an offer. The last time I did I got 35% a year ago. Just done it again and got 50% off for 12 months. I might even swap the broadband over to them now as well.:j

geordiepaul2001

plzhelpme wrote: »

If you call SKY TV and tell them you want to leave and they say ok, let them process it. This is when the fun starts. As soon as you are off the phone log on to your SKY account and you will see an offer. The last time I did I got 35% a year ago. Just done it again and got 50% off for 12 months. I might even swap the broadband over to them now as well.:j

I put in my notice via the phone yesterday but I have nothing in my offers so far.

[Deleted User]

Rachel_123 wrote: »

Anyone any ideas if I can get some sort of deal without signing up to a new contract?

While it's not unheard of, the vast majority of retention deals from Virgin Media require you to commit to a new 18 month contract.

dazzaofdagenham

I have been with sky about 8 years

At the moment have one main box and another 2 multi room boxes
Have family with sports ( just for the F1 ) and have a discount on movies, so I'm paying at the moment about 95 pounds per month.

Put in a cancellation on 5 Feb 2016, saying reasons of cost etc etc and better deal elsewhere. Offered a few things, 10% off and then free broadband....( don't want broadband as I have fibre with Virgin )

So my cancellation has gone ahead, and yet I've not heard anything and no offers on my account. Should I be concerned ?

Ideally I'd like a new box, one of the new 2TB boxes and maybe a nice discount.

roddydogs

Is a new 18months the "Norm" or can it be 12?