Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

BrianWilliams

I pay £77 a month for the same package but it does include Tivo. I too am considering switching as Virgin Media always falls behind with include new channels like Spike TV (still Waiting) . They keep putting up the prices. does someone have any information on how much a similar package would cost with Sky, BT or anyone else. Thanks

SarahSK

Last year i had £15 per month knocked off my bill for 10 months which i was happy with (£55 down to £40)
Due to increase in fees my bill in now £60 PM (no change to the service)

I called them today gave them the usual ''i cant afford it, hours have been cut, etc'' script and was told the most they can offer is a 10% reduction, so £6 off my bill, he offered to cut down my service to save a further £4 (removing box sets and HD) but said that was all they could do, so i asked him to cancel it.

I really hope i can get a better deal offered.

youcrazyboy

I am on a £120 sky world HD + Fibre unlimited pro package I threatened 3 times to leaves and the only offers I can get is 10% off for 9 months!! Or pay £150 for a sky Q box and £130 a month with 18 month contract. What is going on??? Help please.

RajaStyle

got 50% off my sky tv package for 12 months and £100 credit today.

youcrazyboy

RajaStyle wrote: »

got 50% off my sky tv package for 12 months and £100 credit today.

How? A Sky retentions team advisor on here (that I believe) said that wasn't available to existing customers??? Can you give more details please.

brewerdave

youcrazyboy wrote: »

How? A Sky retentions team advisor on here (that I believe) said that wasn't available to existing customers??? Can you give more details please.

What he actually said ,was that offers aren't available if you just phone up on spec. You need to actually CANCEL !! Then wait until near the switch off date; you will either get an offer to reinstate or will be able to negotiate-even be prepared to let the service go off for a few days or more.:)

geordiepaul2001

I used Sky chat today to see about cancelling my family bundle with movies (£54 per month).
After checking which channels and functions I used/needed the best they could offer was to downgrade my TV package and remove the movies, making my bill £30 per month.
I've put my notice in from today.

Unfortunately I don't have the haggling power that others have had, due to my broadband and phone line still being in contract for another four months.

stephenliverpool1

geordiepaul2001 wrote: »

I used Sky chat today to see about cancelling my family bundle with movies (£54 per month).
After checking which channels and functions I used/needed the best they could offer was to downgrade my TV package and remove the movies, making my bill £30 per month.
I've put my notice in from today.

Unfortunately I don't have the haggling power that others have had, due to my broadband and phone line still being in contract for another four months.

As you have cancelled your TV, you will get at least 50% off deal for TV. Check your MySky and go to online chat.

mikeizz

I have sky tv (original bundle +sports package) Broadband unlimited and phoneline .

I was paying £78 per month , on thursday i spoke to online chat and they offered me £20 off my bill which i said was not enough as i could get much better deal on Virgin .

Yesterday i rang up and cancelled sky and this morning i went onto sky live chat and told that i was about to sign upto Virgin media but wanted to have one final check to see if sky could offer me anything better to keep me.

I told the guy on live chat that i had cancelled and was currently in the 31 day cancellation period .

He said would see what could do and came back with offer of £60 per month which i said was no good ascan get same package with virgin £20 cheaper , he then came back with offer of £52 per month . Now i think it helped that i was very polite and declined again stating that it was still £12 per month more than what could get with Virgin Media.

He then told he would speak to boss and offered me £41.50 per month . i told him that it was still slightly dearer and asked what else he could do and said could offer me £20 credit to compensate. I told that is great but if he offered me £100 credit then i would stay with Sky , he agreed and offered me £100 credit!!!

so this is breakdown of discount i ended up accepting:

sky tv (orginal bundle + sports pack) 50% off
unlimited broadband £0 per month (I was paying £7.50)
£100 credit

I am very happy with that

teddysmum

This seems to discredit the thread which appeared yesterday (but has disappeared) where a 'Sky retentions person' claimed they were no longer able to offer more than a single 10% reduction offer.