Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

mcpitman

Not sure if this is off topic or not, but in reaction to the email newsletter recieved this morning and the letter recieved to advise of another price increase with Virgin i contacted them through online chat.

Within 10 minutes, current price of £105 pm reduced to £80pm for;
All tv
Sports
Movies
HD
2x Boxes (1x tivo and 1x V+HD)
50mb Broadband
Land Line
Evening and Weekend calls.

Happy with that and an absolutley pleasant communication with "Richard" one of their agents. (Even wondered if his Surname was Branson, lol).

For 10 mins of my time and not even the cost of a phone call, this was brilliant!

robrymond

I phoned Sky tonight for a deal on TV etc and was offered 50% straight up off the Family + Movies package. Total cost with phone and broadband at £56.

We currently pay £32 for all that so obviously I wasn't too happy with that price. Apparently the operator cannot apply more than 1 deal during a phonecall and the 60% offer wasn't showing. Tbf without actually cancelling, the 50% offer seemed fair considering most get 35%.

He said to call back and arrange a deal on phone/broadband as I'm not paying full price for those, then call again to arrange the TV. The TV is easier to cancel but he said the 50% is an 'email mailshot' offer on our account....whatever jargon that means so should be offered each time I call...

Rev

Had another call from Sky today.

No idea why they're calling now, I left this time last year and they've called me twice this month.


He asked what I'd been offered. I said 50% off for twelve months which I declined. He asked if I was interested in rejoining I said not really and it would have to be an amazing offer for me to rejoin.


So he said he could do that. Then spent 25 minutes asking what channels I liked, what shows I watched. If I liked HD. Did I want sports. How about movies? I really should check out their new show fortitude if I rejoin.


Then offered me....50% off for 10 months. He got a little confused when I asked him why he thought I'd be interested in 50% off for ten months when I told him at the beginning of the conversation that I'd declined 50% off for 12 months. He said he'd extend it to twelve months. Again I declined. He then got quite annoyed and said no other provider would offer anything near as good and I'd end up paying more. I pointed out since leaving I haven't payed a penny for TV (besides TVS licence obviously) and had no intentions of joining another provider.


Needless to say I haven't rejoined sky.

brewerdave

allule wrote: »

My husband watches rugby on BT sport,and has just upgraded to HD with an offer of Freesat from Sky (not Freesat). The offer was for new sky box, new dish and installation for £175, with no subscription. We only needed the new box, but this would have cost £200!It needed a bit of juggling with Sky, BT, and Plusnet, but we got there in the end and have new box, new dish and just pay an extra £7.50 a month to Plusnet for the BT Sport.

....but you won't be able to use the full facilities of the SkyHD box ie no recording,box sets etc -seems a bit steep to me !!!:)

MrQuomps

colinrobbie wrote: »

Have those who negotiated the 60% off £120 credit deals done so after disconnection or in the notice period? I had one call with a poor offer which I rejected with nothing since.

I'm 2 weeks from disconnection.

I negotiated the 60% off and £120 about 2 weeks into the notice period. Hadn't had a phonecall for a week so jumped on livechat and did a bit of haggling while being overly nice to the operator.

shaggy

Just spent half an hour on the phone trying to cancel! The lovely lady wouldnt let me cancel and insisted that if I cancel and then change my mind even within the 30 days I would be charged a fee!!! Is this correct?

I was offered 50% off TV, and free broadband and £10 phone line rental, all for 10 months. All tempting, but I said I'd think about it.

Lu_Lu

We have decided to bite the bullet and ring Sky to cancel, with the hope we will be offered something before we leave.

We currently have the variety bundle with HD but also have Sky Talk and Broadband. When I 'renewed' the broadband contract last year I got it free again for 12 months and that runs out in early June.

I was going to wait until early June to cancel it all together in the hope of some retention offers, but we have had a very good experience with Sky BB and great speeds and so don't want to lose that if possible.

So I am wondering whether I should call and cancel the TV package now and then sort out BB late (what are the chances of getting anything off that then?) or do I wait and do it all together?

fmboy

Been reading this forum for a while but decided to register today.

I took the Sky TV Family + Sky Fibre Unlimited package a year ago - can't remember what the offer was but monthly payment was circa £50 I think. Contract expired last month and the monthly cost has now gone up to £69 (and £72 in June) so I wanted to haggle!

Called Sky to cancel my TV contract two weeks ago (as Fibre was on 18m), could only give me £10 off!! So decided to cancel.

Used the live chat service today after not receiving any calls from Sky Retentions - was initially offered 35% off for Sky TV. I politely declined with a sad face

Asked to better the deal if I were to extend my Fibre contract as well by 6m, so that all my Sky contracts will expire on the same date in 12m time. They agreed to give me 50% off Sky TV and Fibre plus reducint the line rental to £10. All for a 12m contract (i.e. extend Fibre for 6 more months). Total monthly cost is now £3.

Very happy as I wasn't aware I could ask for a deal for my Fibre seeing I am still 6m away!
I think I could have gotten 60% plus £120 credit like everyone else if I tried harder but I am happy with I got ! Thank you Sky

brewerdave

Lu_Lu wrote: »

We have decided to bite the bullet and ring Sky to cancel, with the hope we will be offered something before we leave.

We currently have the variety bundle with HD but also have Sky Talk and Broadband. When I 'renewed' the broadband contract last year I got it free again for 12 months and that runs out in early June.

I was going to wait until early June to cancel it all together in the hope of some retention offers, but we have had a very good experience with Sky BB and great speeds and so don't want to lose that if possible.

So I am wondering whether I should call and cancel the TV package now and then sort out BB late (what are the chances of getting anything off that then?) or do I wait and do it all together?

..ideally better to only cancel TV -because effectively it can be switched on and off in minutes.Phone/bband cancellation can be threatened but better to actually find a new supplier first than switch to them.
HOWEVER, I suspect that Sky will tell you that your TV is contracted til June because the free b/band is/was conditional on TV ???

wannaberich84

We have just rang tonight. We have been with sky for 2 years but within this time got a deal on the first year, when they messed us around fitting our dish we said it cost us wages as i had to stay in rather then work, a little bending of the truth never hurt anyone, did it?

Our bill this year was £59.64 a month. rang tonight and said we wished to leave due to the cost. she went through our package to try and get us to remove certain channels which we didn't want to do. They came back and said they could give us movies for a month for free and bring it down to £54 a month. I said i was unhappy with this price and still wished to cancel she then again said she would look again and shock horror we now pay £37.74 next month then £47.50 for the next 10 month then it say go back to normal price.

Then of course then the renegotiation's will start again :-)

I've done a bad moonwalk when i got off the phone so i was very pleased.

its so worth giving it a go, good luck.