Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

Kite2010

After how long at a rough guess?

I dislike junk mail.

KTF

Kite2010 wrote: »

After how long at a rough guess?

I dislike junk mail.

Couple of months maybe? Not really paid much attention to it.

It stops a lot quicker if you change your preferences to no promotional material though

llyamah

Hi all

Looking for some advice.

I joined Sky a little under a year ago on a half price deal (that I got through this website). I think I pay £26.50 p/m for the basic TV package and Sky Sports.

What chance do I have of keeping this deal at the end of the year? Also, I am looking for a new BB provider as I don't like TalkTalk. Would Sky be inclined to give me a better deal if I offer to move my phone and BB over to them too?

KTF

llyamah wrote: »

Hi all

Looking for some advice.

I joined Sky a little under a year ago on a half price deal (that I got through this website). I think I pay £26.50 p/m for the basic TV package and Sky Sports.

What chance do I have of keeping this deal at the end of the year? Also, I am looking for a new BB provider as I don't like TalkTalk. Would Sky be inclined to give me a better deal if I offer to move my phone and BB over to them too?

If you dont ask then you dont get

Call them up and see what they will do on the TV then mention that you want to move your phone and BB over as well.

SnowWhiterThanWhite

liam8282 wrote: »

I am in the process of trying to get a better deal for my parents, they have currently have:

Your package
These charges are for the period:
20 October - 19
November
Bundle Charges
Talk Weekends
Free Voicemail
TV Size: X L
1 Additional V Box
V HD Monthly Fee
TiVo Monthly Fee
Extra Set Top Box Discount
Broadband L (Up To 20mb)
Bundle Charges total
£48.15
Phone line rental
Telephone Line Rental
Phone line rental total
£14.99
Your package total
£63.14

Which is basically the premier collection, but with 20mb broadband and an old hub, instead of 60mb bb and a new hub.

I rang and was offered current deal for £57.99 pm, nothing else. Put in for cancellation.

The person I was speaking to made out that I was in the wrong for expecting the same deal as a new customer.

Currently they are offering Premier collection for £48 pm (half price for 6 months) plus £14.99 line rental, but yesterday they also had an extra £100 knocked off too.

What is the best deal I should expect or be aiming for?

Hi, I am paying the same for that package £63.15, except I have 1 x HD+ box, 2 standard set top boxes.
I have called today as I cannot afford to keep this package.
They have offered a free installation of the TIVO box, keep the HD+ and the other set top box, upgrade from 20mb to 30mb, same talk weekend phone package BUT, reduce TV channels to their basic starter collection for £45.99
My problem is that I don't have any sort of aerial in my house, so the only way I can get freeview (which is built into my TV's) is by using a rather unsightly fan type aerial.
So, ideally I want to keep the boxes, but feel that paying £20 for the privilege is too much. (I figure £15 phone, £10 internet, leaving £20 for use of 3 x boxes)
One of the boxes in hardly ever used, but when I asked how much I would save by removing one box, I was told no saving at all as I would lose my loyalty discount!
Apparently, the disconnections team don't work on Sundays, but I will call tomorrow to see what they can suggest.
Have been a customer since the telewest days, almost 20 years.

liam8282

Moneyineptitude wrote: »

But you are wrong for expecting that! All suppliers offer deals to entice new customers, but if everyone paid the reduced rates all the time then there would be no incentive for new customers!

Yes, but being out of contract, if they want to keep me they have to do something to entice me to stay.

If that isn't matching what they offer a new customer, then IMO, there is no incentive to stay.

Isn't that the whole point of MSE, saving money, getting a better deal, rather than just accepting the first thing offered and believing it is the best they will or can offer?

liam8282

SnowWhiterThanWhite wrote: »

Hi, I am paying the same for that package £63.15, except I have 1 x HD+ box, 2 standard set top boxes.
I have called today as I cannot afford to keep this package.
They have offered a free installation of the TIVO box, keep the HD+ and the other set top box, upgrade from 20mb to 30mb, same talk weekend phone package BUT, reduce TV channels to their basic starter collection for £45.99
My problem is that I don't have any sort of aerial in my house, so the only way I can get freeview (which is built into my TV's) is by using a rather unsightly fan type aerial.
So, ideally I want to keep the boxes, but feel that paying £20 for the privilege is too much. (I figure £15 phone, £10 internet, leaving £20 for use of 3 x boxes)
One of the boxes in hardly ever used, but when I asked how much I would save by removing one box, I was told no saving at all as I would lose my loyalty discount!
Apparently, the disconnections team don't work on Sundays, but I will call tomorrow to see what they can suggest.
Have been a customer since the telewest days, almost 20 years.

This is what I get without the tv:

Your package
These charges are for the period:
16 October - 15
November
Bundle Charges
Multi Talk 150
Talk Evening and Weekends
Broadband L (Up To 30mb)
Loyalty Customer
Bundle Charges total
£15.01
Promotional offer(s)
You'Re Receiving A Loyalty Discount It's For £11. If You Change Your Package You May Lose This Discount. Which
Will End 15-MAR-14
Promotional offer(s)
CR £11.00
Phone line rental
Telephone Line Rental
Phone line rental total
£14.99
Your package total
£19.00

Personally I think getting an aerial installed and buying a pvr is a better idea. Say £200 spent, would be paid for in 6-12 months in what you spend on tv.

The basic tv package on virgin is basically freeview anyway. The premier collection has ESPN and BT sports, but I still wouldn't pay £40 a month for it. I used to, but wouldn't again.

I have tried to get my dad to dump the tv on his package, but he wants to keep it.

[Deleted User]

liam8282 wrote: »

Loyalty Customer
Bundle Charges total
£15.01
Promotional offer(s)
You'Re Receiving A Loyalty Discount It's For £11.

The words "loyalty" and "promotional offer" indicate that you are not paying the full cost of your subscription, so hardly indicative of what the OP may be required to pay...

[Deleted User]

liam8282 wrote: »

Yes, but being out of contract, if they want to keep me they have to do something to entice me to stay.

As I said, if everyone paid less all the time, then how could they offer a discount to new customers? If they offered a further discount to new customers then you'd want that price too, I suppose? Your sense of entitlement staggers me!

liam8282

Moneyineptitude wrote: »

The words "loyalty" and "promotional offer" indicate that you are not paying the full cost of your subscription, so hardly indicative of what the OP may be required to pay...

It is something to aim for. If one person can get it at that price, others can too.

That is the deal I got by asking for it.

If they followed your advice they would just accept what Virgin told them and pay twice as much for the same package.

Moneyineptitude wrote: »

As I said, if everyone paid less all the time, then how could they offer a discount to new customers? If they offered a further discount to new customers then you'd want that price too, I suppose? Your sense of entitlement staggers me!

[text removed by MSE Forum Team]

If they can offer a deal to entice a new customer, they can offer the same deal to keep a customer who is no longer in contract. It depends if they want to keep a customer or lose that customer to a competitor.

I would not expect anything more or less when a contract has been agreed, but when you are out of contract, it is a different matter.