Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

Daz2009

Had a call off Sky yesterday,asking if there was anything they could do for me.....I said they could give me the F1 channel for nothing.
Said he couldn't do that but I could have the HD package which includes the F1 channel for £2.50 per month on a monthly deal with 31 days cancellation.I already have a HD box.

Too good to decline

Huwbert

Yep, they seem to have hardened and their customer service attitude which was excellent now leaves a lot to be desired! Spoke to them today after seeing the MSE article on the 50% off deal for new customers. I phoned Sky and the best they could do was drop about a tenner, even though I am regularly paying over £60! Plus do they even listen to you? Nope! Just like to have a nice long chat! They even discredited the validity of the MSE 50% discount codes, as they said if the offer was on, it would be on the Sky website.

Seriously starting to look at Virgin as their broadband is better and I hope their customer service is better too!

smaxsx67

I've just rang Virgin, I am a broadband, phone, line rental, caller display customer my last bill was £45 and that was on a 'cheap' package with me hardly using the phone at all (to keep costs down)
I was offered upon saying I wanted to cancel my contract £30.64 a month for 12 months with daytime calls included my free calls before were evenings: and weekends, same package as before basically but £15 cheaper, hooray! :T

smaxsx67

Never had any problems with Virgin, excellent service, very quick broadband love it, was getting a bit expensive for me though but with the offer I was given will stay a bit longer and see how it goes :-)

first78

I'm currently with Virgin I have a landline, basic tv and basic broadband and pay £47 a month. Is this a fairly standard price?

I don't ever use the landline was am wondering if I may be able to get a cheaper deal if I only want TV and broadband?

mike_paterson

I have been a sky customer since the very beginning, well over 20 years, since the days when movies and sports were free! Yesterday I had to decide whether to take up the muse TalkTalk you view offer (expired last night).

I phoned Sky and explained that I had terminated my contract but would be prepared to stay if thee was a decent offer to continue. I explained that this was their last opportunity as I would be entering into a new 2 year contract with TalkTalk. The best offer they could give me was 10% off list price.

As we only really watch the odd program on the sky channels there is no way I would be prepared to pay £24 per month.

My you view box will be here in a few days and aft April 14 it is bye bye Sky. It is unlikely that I will go back to them ever again as the tv world is changing massively as the Internet becomes the delivery mechanism of the future.

g0009348

Hi, Has anybody successfully negotiated a discount with Virgin media while in contract? I have tv, broadband and phone, and found out my partner is pregnant so we are trying to scrimp where we can. I'm 7 months into a 12 month contract. Thanks

DragonQ

You won't have any luck whilst in contact, unless they're feeling sympathetic to your changing circumstances. I imagine the most you'll get is a discounted cancellation fee, or maybe they'll let you drop down your package to save money (but possibly starting a new contract in the process).

bushcaro

Old package was £73.30 inc Talk unltd, XL TV, XL Brbnd 20 mb, V + and addtl V Box
£14.99 line rental and £25.75 Sky sports =£114.04 per month = £1368.48 per year

New package - paid upfront year line rental £120 (£59.88 saving)
now £58.65 /month inc Med + TV ( never watch all those channels anyway) , new TIVO box installed for installation of £5.99 , usually £49, and keep other V+ box , Talk weekend calls inc 0845 numbers, plus still includes Sky Sports. Yearly cost £823.8
Total yearly saving =£544.68:T

thehappybutterfly

I've been with Sky for 18+ years and I've got their HD TV, Unlimited Broadband and calls/line rental package. I pay approx £55 a month for this. I'm perfectly happy with it but my SKY+ HD box isn't working properly. One of the input sockets is faulty. This means that we have to watch whatever channel we're recording which really defeats the purpose. I spoke to one of their advisors because of the error messages etc and he tried to get me to take out their insurance which would mean I would get a new box for free. I decided, well my hubby decided, to not bother and we'd just put up with it. Well, it's crap.

We're not in a cable area so our options are limited. We can't afford to pay for an aerial (we've always used the sat dish) and we can't afford to buy a new box. Hubby wants me to phone Sky and threaten to cancel unless they send us a new box but I'm not confident enough to do this. I don't think we've got anything to threaten them with!

Any suggestions?