Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

jetters_2

Have signed up for VMedia BBand, due to install the day before the Sky cut off.
Used TCB to get £38 cash back to cover the £50 'install' fee. :rotfl:

Have just filled in a Sky "Where did we go wrong?" survey that I got emailed. Gave my usual responses along the usual line of "crap broadband speed, too expensive" and we'll wait and see.

I spoke to an advisor the other day confirming my last bill and cut off date - she did not hint at keeping me/offering any sort of deal at all.:(

KTF

I am an existing customer and an offer fof the HD pack for £2.50 a month for 12 months (75% off) landed on the mat this morning.

Its a tempting offer but the half price offer on my TV package will be ending soon and if I add HD then I wont be able to cancel the TV part and see if I get offered it 1/2 price again as the two are linked.

fatbudgie

On the day before Sky cut off, I call sky on free number. after 50 mins they offered my a free sky+ box plus free installation , half price multiroom with no contract obligations. I cancelled sport channel but can renew whenever I want especially when football season starts and maybe they will have some deals. Brought my bill down from £57.75 per month to £31.25 per month. I really wanted a new box as the one I have is the old Pace model and can't get on demand. I would have had to pay for it if I hadn't cancelled sky. So job is a 'gud un'

Kite2010

The first begging letter has come from Sky to go back to the HD pack.

Only £2.50 a month for 6 months then back to full price.

Went straight into the bin, the free-to-air HD channels are enough for us.

immzi

Kite2010 wrote: »

The first begging letter has come from Sky to go back to the HD pack.

Only £2.50 a month for 6 months then back to full price.

Went straight into the bin, the free-to-air HD channels are enough for us.

I don't think I will get any begging letters when my service comes to an end on the 24th of march. I wrote an email to the CEO of sky about my service and offer and got a not so nice reply from the executive team. Saying I have had enough discounts. So oh well lol. I got told not to email the CEO again. Lol.

boogles69

Hello,

i sent an email to sky regarding how i was a loyal customer and i had been paying the full package for years. They offered me 20% off, thats a saving of approx £240-250 over a year.

Bazz747

I cancelled my Sky subs and I am due to be cut off tomorrow (5th) what time should I expect this? Will it be from midnight tonight (4th) or some random time?

GEMGIRL67

lfcsi wrote: »

I'm a customer of 13 years + and my last 3 bills have all been in excess of £110. I've got phone, broadband, TV, HD etc and have had for over 3 years so its quite an expense when you total it up. I rang to cancel last Monday due to a genuine recent change in financial circumstances, only the 2nd time in all my custom I've ever called them, and I was offered £8 discount for 3 months and then they cut me off instead of putting me through to another dept.

2nd call I was on hold for 25 minutes before I gave up.

3rd call was 30 mins later. I was told existing customers always get the best deals and pay the least. I was offered £9 discount for 3 months. I quoted the deal on MSE and said as a loyal customer and given what the chap had said, surely he could oblige. The outcome - service turns off 23rd March!

I'm not sure I'd even accept an offer if they call now.

I have been with sky for around 20 years now and have never had any discount off my account. Phoned them up a couple of times over the years asking what was on offer and they said nothing and even when I suggested I cancel my subscription, they were willing to go ahead and cancel it. I never have any luck with things.

DragonQ

GEMGIRL67 wrote: »

I have been with sky for around 20 years now and have never had any discount off my account. Phoned them up a couple of times over the years asking what was on offer and they said nothing and even when I suggested I cancel my subscription, they were willing to go ahead and cancel it. I never have any luck with things.

So why don't you actually cancel? If you're not prepared to cancel, you won't get good offers.

Bazz747 wrote: »

I cancelled my Sky subs and I am due to be cut off tomorrow (5th) what time should I expect this? Will it be from midnight tonight (4th) or some random time?

I've often wondered about this. The Sky card gets entitlement updates well in advance - usually 2 months. So if you cancel within 30 days, does it keep working until that runs out, or do they send more updates to remove entitlements?

GEMGIRL67

DragonQ wrote: »

So why don't you actually cancel? If you're not prepared to cancel, you won't get good offers.


I've often wondered about this. The Sky card gets entitlement updates well in advance - usually 2 months. So if you cancel within 30 days, does it keep working until that runs out, or do they send more updates to remove entitlements?

I was prepared to cancel and they just said ok, and never offered me any discount. But I had to say I needed to think about it in the end, cos my dad and brother would miss the sports channels. Its them who actually pay for sky, its just in my name