Sky, Virgin & BT TV Haggle down prices and get serious discounts Article Discussion

savvy

learningaboutinsurance wrote: »

Following Martins apperence on Watchdog regarding haggling with you existing provider to get cheaper deal and following the steps online.

Previously paid £72 pounds or so for my sky Package which is Everything :eek:

Phoned them today to speak to a lovely canadian call centre agent and after explaining that that way to much to be paying for a service i really use and its only the kids and OH who watch it i wanted to downgrade to £45 package (sports & Entainment Xtra). she quickly looked into my account and gave me the biggest of the day.

my package now is everything for the next 12 months at lovely price of £.....(wait for it)...44 per month total saving for the year £336 reeeesult :T

Wow does that include movies as well?? :eek::eek:

I'm blummin fuming...........Virgin never cancelled Sky after all, everything else but Sky!!!

lukepugh

SKY!
Ok... After a complaint about being overcharged and a bodged home move (leaving me with no phone or broadband for nearly a month) my 1 year contract with sky is almost at an end.
Thought about leaving but Virgin isn't available in my area so alternatives are limited.
I decided to stick with sky when I moved for 2 reasons. 1- installation was free for phone and TV and 2- to avoid charges for leaving before the end of my contract!

I called saying I wanted to cancel because 55 a month is too expensive and also because of the problems I have had in tha last 12 months.
I have Tv with entertainment extra & HD pack. Line rental & Unlimited BB.

After being put through to complaints about the service I have had, I was offered 1 month free as a good will gesture.
Not happy with this I asked to cancel as 55 a month is too much for a basic package.
After a bit off negotiating I eventually got offered
Free line rental for 12 months
1/2 price HD pack for 12 months
And 25% of Entertainment extra for 12 months
All with no minimum contract.
New monthly charge about 32 and to be honest, even though this is a good deal, I wouldn't have been willing to pay much more than that!

As many people have said, if you call asking to cancel it seems you get a better deal!

drbesty

The Sky retentions team are a tough nut to crack, I pay £33 for the 6 mix packs plus the HD channels, I phoned up saying I wanted to cancel, armed with offers from Virgin Media, the best they could offer was 6 months half price Sky Sports, I asked for free HD for 12 months and he said it wasnt possible, any tips?

bawbaguz

I cant believe Sky charge £25 per month for entertainment extra package this is such a rip off when all i watch is terrestrial channels!

..Why did i sign up for this package in the first place? hmmm

learningaboutinsurance

savvy wrote: »

Wow does that include movies as well?? :eek::eek:

I'm blummin fuming...........Virgin never cancelled Sky after all, everything else but Sky!!!

YES, movies, sports, entainment Xtra, HD channels. i was shocked :eek: but accepted gracefully and :rotfl:

best advice call them and hopefully you will get through to a some1 nice and willing to help

kneeby

i decided to go to sky for my talk and bb..........so paid activation fee 39.00 last week, to be told that they will transfere my fone line but will have to wait till i go active (8/5) to sort out the bb side ....................so they expect me to have no bb for however long it takes them, i have been trying to cancel and asked for my connection fee back ....but there not having any of it !:mad:

any ideas gratefully received

Lifes_Grand_Plan

drbesty wrote: »

any tips?

If you can live without sky, then hand in your notice and wait for them to call you. My bet is they will, but if not then you can always ring them up after disconnection and tell them you changed your mind.

VLT

Thanks for all your posts on here, we were on virgin TV Med, BB Med, and phone for £39, OH rang and asked for XL Tv, BB and phone and Tivo box, was told £50 installation for box, wasn't prepared to pay as its free with SKY so asked for cancelations, we now have XL TV, BB 3x faster than currently, phone line and Tivo box, no installation charge for £46 per month to match sky, wouldn't actually want to switch to sky as we have no phone line attached to house, so happy days! All without an argument!

rexel

is there a cheap number to ring sky

DragonQ

http://www.saynoto0870.com