taxi stole my sons baggage tesco wont pay

melb

if you get nowhere with the ombudsman (or maybe at the same time) try getting in touch with Gill charlton who writes for the Daily Telegraph travel section and may take up your son's case if she feels it has merit. She has successfully overturned rejections in other cases where the the terms of the contract may have been seen to be unfairly or over-zealously applied. In the Tesco terms and conditions there are different criteria for "valuables" and "personal possessions" as i intimated in my previous post and those may provide some room for maneouvre.

glenderg

fredflintstonerules wrote: »

No, I just don't like posts which try and convince others to commit crime. Or do you disagree with that statement.

Where did i disagree with anything?

savinglikemad

thanks for all your replies, I think I will take it to the obudsman, I was sort of giving up, but then read the posts And I agree he could not have reasonably taken his luggage out of the taxi. If I had been a taxi driver and my passanger tried to take luggage out I dont think I would have been best pleased! And I am pleased most people see the taxi driver as a legit authorised attendee of his luggage. I will let you know how I get on!

malkie76

Actually, please do. I'd be very interested in the outcome!

Zoetoes

Would it be the same if son had put his luggage in the boot then before he actually got in the taxi the driver sped off?

savinglikemad

that is a really good point zoe, these posts have helped me to think straight and calm down, so thank you every body